CRM SOFTWARE
PAVITHRA DILLI
BUSINESS MANAGEMENT
TIRUPUR
Summary
Aggressive Caller with dynamic personality and 7 years of experience prospecting new business engagements by making high volume of cold calls. Motivated and persistent professional with proven background meeting or exceeding sales quotas by optimizing workflows. Tech-savvy self-starter with CRM software and web-based applications.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
6
6
Languages
Work History
TELECALLER, SALES AND PURCHASE EXECUTIVE
SG PNEUMATICS PRIVATE LIMITED
TIRUPUR
01.2022 - Current
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Consulted and advised department heads on equipment and supply decisions.
- Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
DIRECTOR
DALPP LOGISTIX
CHENNAI, MUMBAI
01.2019 - 04.2023
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
TELESALES REPRESENTATIVE
INFOCOM LEAD SOLUTIONS US BASED
CHENNAI
08.2020 - 11.2021
- Opened new accounts and documented personal, demographic, and payment information in system.
- Overcame objections using friendly, persuasive strategies.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Escalated concerns or advanced problem calls to management staff.
- Completed daily cold calling and outreach to build sales pipeline.
Education
High School Diploma -
VELAMMAL INTERNATIONAL SCHOOL
PONNERI, INDIA 04.2001 -
Associate of Arts - TANJORE PAINTING
CHETTINAD SCHOOL
CHENNAI ,INDIA 04.2001 -
BBA - FINANCIAL DEPARTMENT
ALAGAPPA UNIVERSITY
INDIA 01.2022 - Current
Skills
Outbound and inbound calls
Product and service knowledge
Results-driven
Telemarketing expertise
Technical skills
Fluency in [Languages]
Professional communication
Documentation
Software
Certification
BEST ARTIST OF THE YEAR BY ISRO
Timeline
TELECALLER, SALES AND PURCHASE EXECUTIVE
SG PNEUMATICS PRIVATE LIMITED
01.2022 - Current
BBA - FINANCIAL DEPARTMENT
ALAGAPPA UNIVERSITY
01.2022 - Current
TELESALES REPRESENTATIVE
INFOCOM LEAD SOLUTIONS US BASED
08.2020 - 11.2021
DIRECTOR
DALPP LOGISTIX
01.2019 - 04.2023
High School Diploma -
VELAMMAL INTERNATIONAL SCHOOL
04.2001 -
Associate of Arts - TANJORE PAINTING
CHETTINAD SCHOOL
04.2001 -