Pavithra S
Bangalore
Summary
Dynamic sales strategist with a proven track record at Dell International Services, excelling in revenue planning and cross-functional program management. Expert in data analysis and process optimization, I drive operational efficiency and deliver actionable insights, enhancing stakeholder engagement and business outcomes. Committed to mentoring teams and fostering collaborative environments.
Overview
15
15
years of professional experience
Work History
Advisor, Sales planning and Strategy
Dell International Services
Bangalore
05.2022 - Current
- Led sales planning and business strategy initiatives for regional and global business units, contributing to a 15% increase in revenue growth and improving pipeline efficiency by 20%.
- Developed quarterly and annual sales forecasts, territory plans, quota deployment models, and KPI dashboards, reducing planning turnaround time by 30% and enhancing leadership visibility into business performance.
- Managed quota allocation and deployment for 550+ sellers across multiple regions, achieving 95% alignment with revenue targets and market potential.
- Collaborated with sales leadership, finance, marketing, and operations teams to execute strategic planning and territory alignment, enhancing sales productivity by 12%.
- Analyzed sales performance, market trends, customer segmentation, and forecast accuracy using Excel, SQL, Power BI, and CRM analytics tools, improving forecast accuracy by 18%.
- Monitored sales pipeline performance, identified growth opportunities and business risks, and delivered data-driven recommendations that improved conversion rates by 15% and seller productivity by 10%.
- Prepared executive-level reports, QBR presentations, and strategic insights for senior leadership, enabling faster decision-making and improved operational planning.
- Automated reporting processes and streamlined data workflows using Power BI, SQL, and Excel, reducing manual reporting effort by 40% and improving reporting accuracy by 25%.
Senior Analyst, Business Operations, GSD Product D
Dell International Services
Bengaluru
04.2019 - 05.2022
- Analyzed data trends to support decision-making and strategic planning.
- Collaborated with cross-functional teams on process improvement initiatives.
- Developed reports to summarize findings and present recommendations to management.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Monitored operations and reviewed records and metrics to understand company performance.
- Determined consumer needs to provide products and services appealing to larger market.
- Analyzed company's expenditures and developed financial models.
Analyst, Business Operations, GSD Product Develope
Dell International Services
Bangalore
08.2017 - 04.2019
- Led global product data operations from inception to go-live, ensuring 100% accuracy in Dell's sales and order
management systems. - Owned cross-functional programs, collaborating with sales, demand/supply, finance, IT, marketing, and engineering
teams to optimize business operations. - Developed and executed T-minus schedules to drive timely program delivery, enforce governance, and improve
operational efficiency. - Built business intelligence dashboards and scorecards, generating insights that optimized product offers and increased
GTM effectiveness. - Acted as subject matter expert for order and sales readiness, addressing escalations and implementing process
improvements across global teams. - Managed global project deployments, including UAT, business requirement documentation, and IT coordination,
delivering scalable solutions.
Specialist, Large Enterprise Sales Support
Dell International Services
Bangalore
01.2016 - 08.2017
- Facilitated end-to-end order operations, ensuring accurate processing and timely fulfillment.
- Collaborated with cross-functional teams to resolve order escalations and enhance operational efficiency.
- Managed order booking backlog, shipment coordination, and quote-to-order activities for enterprise accounts.
- Developed operational reports and dashboards, driving process improvements that increased order accuracy.
IT & Network Admin
Convergys India Limited
Bangalore
09.2014 - 01.2016
- Provided technical assistance for enterprise network connectivity issues, achieving >95% customer satisfaction.
- Streamlined processes to reduce resolution times and improve service efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Technical Assistance Engineer
First Source Solutions Limited
Bangalore
12.2013 - 09.2014
- Delivered technical support for Australian clients, resolving PC and system issues to enhance user satisfaction.
- Achieved high first-call resolution rates while documenting troubleshooting procedures to facilitate knowledge sharing.
- Designed innovative engineering solutions to improve product functionality.
- Collaborated with cross-functional teams to streamline project workflows.
- Conducted thorough analyses to identify and resolve technical issues.
Marketing Executive
Trident (DSA for HDFC Credit Cards)
Bangalore
01.2011 - 12.2012
- Exceeded sales targets, driving revenue growth and increasing customer acquisition.
- Executed marketing campaigns and client engagement strategies, enhancing conversion rates.
- Developed marketing strategies for promoting HDFC credit card services.
- Coordinated customer outreach campaigns to enhance brand awareness and engagement.
- Analyzed market trends to identify new opportunities for product promotion.
Education
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technological University
Bengaluru01-2013
Skills
- Revenue planning
- Sales Forecasting
- GTM strategy
- Cross-functional Program Management
- Data Analysis & Dashboarding
- Business Intelligence & KPI Monitoring
- Process Optimization & Governance
- UAT & deployment
- Stakeholder Management & Leadership
- Strategy & Operations Management
Accomplishments
- Led global product data initiatives, achieving 100% order accuracy by implementing AI-driven data validation rules and automation workflows.
- Improved GTM readiness and execution across multiple business units, leveraging predictive analytics and AI-based reporting to optimize product offers and increase revenue efficiency.
- Successfully managed cross-functional programs across global teams, using data-driven insights and AI-enabled dashboards to enhance decision-making and process optimization.
- Mentored peers and implemented best practices in technical and business operations, including automation of repetitive tasks to reduce manual effort and errors.
Timeline
Advisor, Sales planning and Strategy
Dell International Services
05.2022 - Current
Senior Analyst, Business Operations, GSD Product D
Dell International Services
04.2019 - 05.2022
Analyst, Business Operations, GSD Product Develope
Dell International Services
08.2017 - 04.2019
Specialist, Large Enterprise Sales Support
Dell International Services
01.2016 - 08.2017
IT & Network Admin
Convergys India Limited
09.2014 - 01.2016
Technical Assistance Engineer
First Source Solutions Limited
12.2013 - 09.2014
Marketing Executive
Trident (DSA for HDFC Credit Cards)
01.2011 - 12.2012
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technological University