PAVITHRA S
Graduate
Munnar
Summary
Dynamic and results-driven professional eager to seize opportunities aligned with career aspirations while leveraging a robust skill set and extensive experience to drive business growth and success. A strong advocate for collaboration, fostering a culture of gratitude within teams to enhance performance and showcase individual talents. Committed to delivering impactful results through strategic initiatives and innovative solutions that propel organizational objectives forward. Passionate about contributing to a thriving workplace where skills are utilized to their fullest potential.
Overview
1
1
year of professional experience
Work History
B2C
Bajaj Finserv
09.2023 - 12.2024
- 1. Customer Service: Managed customer inquiries, complaints, and feedback via Face to face conversation, phone, email, and chat.
- 2. Sales: Identified and pursued sales opportunities, meeting monthly targets and contributing to revenue growth.
- Key Responsibilities:
- Achievements:
- 1. Exceeded sales targets: Consistently exceeded monthly sales targets, resulting increased revenue by 25%.
- 2. Improved customer satisfaction: Implemented effective solutions, leading to a 30% increase in customer satisfaction ratings.
Education
BBA -
Jawaharlal Nehru Institute of Arts And Science
Balagram, Idukki03-2023
HSC -
Fathima Madha Girls Higher Secondary School
Koombampara, Adimali03-2020
SSLC -
Little Flower Girls School
Munnar03-2018
Skills
Advanced Knowledge in (MS Word, Excel)
Data Entry & Documentation
Adaptability
ERP Systems: SAP MM(procurement, vendor management, invoice verification)
Warehouse & Inventory: Stock handling, MRP, Logistics coordination
Problem solving
Good Communication Skill
Courses
SAP MM (Material Management)
- Certifying institution: ACTE Academy
- Key skills: Procurement Process, Vendor Management, Pricing Procedure
Tally prime & GST
- Certifying institution: FITA Academy
- Key skills: Inventory management, Financial accounting, Payroll Basics
Timeline
B2C
Bajaj Finserv
09.2023 - 12.2024
BBA -
Jawaharlal Nehru Institute of Arts And Science
HSC -
Fathima Madha Girls Higher Secondary School
SSLC -
Little Flower Girls School