Pavnesh Kumar
Unnao
Summary
Results-driven desktop support technician with comprehensive knowledge in IT systems, networks, and software applications. Seeking a challenging role at CM Solutions to apply my problem-solving skills and technical expertise to ensure seamless and efficient IT support services.
Overview
1
1
Certification
Work History
Desktop Support Engineer
CM Solutions
- Duration: 05/25/23 - Present
- Install, configure, and maintain computer systems and applications
- Collaborate with IT team members to resolve complex technical issues
- Troubleshoot and resolve network connectivity issues
- Set up and configure new computers, software, and peripheral devices
- Outlook configuration, troubleshooting, and backup
- Printer installation and configuration in Network
Education
Professional Diploma of Computer Hardware and Network -
MU Computer Mind Pvt. Ltd.
Bachelor of Science -
CSJM University Kanpur
01.2017
12th -
UP Board
01.2013
10th -
UP Board
01.2011
Skills
- Ability to learn quickly new technologies
- Positive attitude and good sense of humor
- To assemble, install and troubleshoot desktop, Installation of OS, Software and Drivers
- Installation of Windows 10, Windows 11, and all Windows Server, 2016, 2019 & Others
- Installation and Configuration of Active Directory
- Configuration of Parent DC, ADC, Child DC
- Installation and Configuration of DHCP, DNS Server
- Implementation of Security Polices, Firewall Security polices
- Knowledge of Network Cabling and Topology
- Knowledge of Network Devices
- Knowledge of protocol TCP, IP, FTP, DNS, DHCP, RDP, HTTP, HTTPS, TELNET, SMTP, ICMP & ARP
- Knowledge about OSI Model
- Knowledge of IP Addressing
- Installing and Configuration, DHCP Relay agent, DFS, NFS, VPN, QUOTA, SCREENING
- Configuration and Troubleshooting of ROUTERS & SWITCHES
- Switch port security, VTP, VLAN, NAT, RIP, EIGRP, OSPF, BGP
Certification
- Professional Diploma of Computer Hardware and Network from MU Computer Mind Pvt. Ltd.
- Trained on CCNA from MU Computer Mind Pvt. Ltd.
Languages
Hindi
English
Academic Qualification
- Bachelor of Science from CSJM University Kanpur in 2017.
- 12th from UP Board in 2013.
- 10th from UP Board in 2011.
Achievement
Received Appreciation During Jobs and Rewarded in Company.
Personal Information
- Father's Name: Mr. Sukh Lal
- Date of Birth: 06/07/95
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I hereby declare that all the information furnished above is true to the Best of my knowledge.
Timeline
Desktop Support Engineer
CM Solutions
Professional Diploma of Computer Hardware and Network -
MU Computer Mind Pvt. Ltd.
Bachelor of Science -
CSJM University Kanpur
12th -
UP Board
10th -
UP Board
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