Pawan Kumar
Ghaziabad,Uttar Pradesh
Summary
Dynamic and results-driven IT & Digital Transformation Leader with 20+ years of experience in FMCG, Consumer Electronics, and Energy Management industries. Recognized for operational excellence, strategic vision, and a collaborative leadership style. Proven ability to align IT strategy with business goals, drive digital innovation, and optimize IT operations. Expertise in emerging technologies such as cloud computing, cybersecurity, artificial intelligence, and data analytics. Adept at leading multi-million-dollar IT budgets, implementing AI, RPA, and Data Analytics, and fostering cross-functional collaboration to enhance efficiency and revenue growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
DGM IT & Digital
Dabur India Limited
Ghaziabad
12.2017 - Current
- Spearheaded the end-to-end implementation of IT and Digital Transformation initiatives across diverse business functions, including Sales (DMS & SFA), Marketing (Martech), and Finance (P&L Reporting), enhancing operational efficiency by 10%
- Managed and governed IT Budget (Capex – 250 million & Opex – 700 million) for corporate IT operations, optimizing costs across multiple business functions
- Led Data Lake implementation, integrating multiple data sources for real-time business insights, driving faster decision-making
- Delivered process improvements via RPA projects, achieving 6-10 FTE savings in Finance and 7-8 FTE in Supply Chain
- Implemented Master Data Management (MDM) across 13 countries, improving governance and reducing manual efforts by 4-5 FTE
- Developed and executed comprehensive IT compliance strategies, including ISO audits and internal assessments, ensuring adherence to data security and privacy regulations
- Led the evaluation, selection, and integration of cutting-edge technologies and solutions to drive innovation and future-proof the organization's IT infrastructure
- Implemented robust IT service delivery models and maintained rigorous SLA adherence to meet business needs effectively
- Evaluated and selected IT solutions through a meticulous process, overseeing RFI, RFQ, RFP, and techno-commercial assessments, and orchestrating negotiations and customization in collaboration with IT partners
- Key Achievements: MarTech Upgrade – DAM, CMS, D2C implementations
- Enterprise Data Lake Deployment – Unified data platform for real-time analytics
- Distributor Management System (DMS) & SFA upgrades – Enhancing sales efficiency
- AI & RPA Innovations - Process automation & cognitive AI solutions
- Master Data Governance & Compliance– Implemented MDM Solution across multiple geographies
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager Business Intelligence
Samsung Data Systems India Pvt. Limited
Gurgaon
06.2015 - 12.2017
- Led a team of 15+ consultants, ensuring seamless IT solution delivery aligned with business objectives
- Designed and implemented BI & Data Analytics solutions, enhancing decision-making capabilities
- Delivered 30+ high-impact projects with 98% on-time completion, driving a 10% improvement in efficiency
- Reduced requirement errors by 30%, improving requirement gathering and documentation
- Boosted team productivity by 20% through streamlined processes and workload optimization
- Implemented process improvements that resulted in cost savings through streamlined operations.
- Streamlined reporting processes for improved efficiency and reduced turnaround time.
- Enhanced business intelligence strategies by implementing data-driven decision-making processes.
- Spearheaded efforts to automate routine tasks, increasing productivity while reducing human error.
Business Analyst
Schneider Electric India Pvt. Limited
Gurgaon
10.2005 - 06.2015
- Played various roles, including Master Data Team Member, during the full SAP Implementation Life Cycle for Master Data Management, involving GAP analysis and SAP deployment
- Oversaw the management and governance of the All-India legacy data repository for SAP
- Coordinated all SAP data management activities, serving as a liaison between MIS and DTL, and provided on-site support to the SAP Master Data Migration Team during Dry-Run and TC2 phases in Paris
- Conducted Non-Regression Testing of both issues and new reports in collaboration with Key Users
- Functioned as a BI Business Analyst and successfully rolled out BW at the organizational level
- Seized the opportunity to work in a Global BI Analyst role in Paris, gaining exposure to multiple countries including Australia, France, Hungary, China, and Spain
- Key Achievements: Global SAP BW Reporting implementation – For improving Business efficiency
- Master Data Governance & Migration in SAP Implementation Project - Managed a team who set up a master data repository from across organization for all master’s and after cleaning & harmonization migrated to SAP
- Coordinated with all domain owners & SAP project stakeholders for master data governance
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Sr. Programmer & EDP Executive
Leather Accessories Exporter
Noida
12.2002 - 10.2005
Education
Master of Arts (M.A) - Economics
CCS University
01.2000
Bachelor of Science (B.Sc) - Bio
CCS University
01.1997
Skills
- IT & Digital business Partnering
- Program & Project management
- IT Strategy and Governance
- IT Budgeting & Cost Optimization
- IT Service Management (ITSM)
- Business Process Design
- Legacy System Modernization
- Change & Demand Management
- Digital Innovation Program - AI, GenAI, RPA & Data Analytics
- ISO Compliance
- IT Vendor Relationship Management
- Team Management & Leadership
- SAP ERP & Master Data Governance
- AI & Machine Learning (M365 Copilot, GenAI)
- Business Intelligence & Data Analytics
- RPA (Automation Anywhere, UiPath)
- Cloud Computing (AWS, Azure)
- Cybersecurity & IT Compliance
- Strategic Leadership & Vision
- Cross-functional Team Collaboration
- Stakeholder Engagement & Negotiation
- Agile & Change Management
- Business Acumen & Digital Innovation
Certification
- Advance Diploma in Computer Applications, IGNOU, New Delhi, 08/01/08
- ITIL v3 Foundation Certificate, 05/01/14
- PMP Training, KnowledgeWoods Consulting, 02/01/14
- O Level - Diploma, DOEACC, New Delhi, 01/01/00
Timeline
DGM IT & Digital
Dabur India Limited
12.2017 - Current
Manager Business Intelligence
Samsung Data Systems India Pvt. Limited
06.2015 - 12.2017
Business Analyst
Schneider Electric India Pvt. Limited
10.2005 - 06.2015
Sr. Programmer & EDP Executive
Leather Accessories Exporter
12.2002 - 10.2005
- Advance Diploma in Computer Applications, IGNOU, New Delhi, 08/01/08
- ITIL v3 Foundation Certificate, 05/01/14
- PMP Training, KnowledgeWoods Consulting, 02/01/14
- O Level - Diploma, DOEACC, New Delhi, 01/01/00
Master of Arts (M.A) - Economics
CCS University
Bachelor of Science (B.Sc) - Bio
CCS University
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