PAWAN KUMAR
Gurugram
Summary
Dedicated Hospitality Professional experienced in premium restaurant environments. Enhanced guest relations and customer satisfaction through effective food and beverage service and teamwork. Committed to contributing to organizational success while continuously developing professional capabilities.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Senior Steward
Cosy Box
10.2025 - Current
- Delivered prompt food and beverage service to enhance guest experience
- Facilitated guest interactions and resolved inquiries to maintain high satisfaction
- Streamlined order coordination with kitchen and bar staff for seamless service
Senior Steward
SOCIAL. Cyber Hub
02.2024 - 10.2025
- Assisted guests to create memorable experiences
- Organized and assigned tables to maximize seating capacity
- Organized and assigned tables to optimize seating efficiency
- Managed inventory of cleaning supplies and ensured timely replenishment.
- Managed inventory of cleaning supplies and replenished stock regularly.
Steward
Imperfecto Patio
02.2023 - 01.2024
- Delivered dining services that elevated guest satisfaction and engagement
- Maintained cleanliness and organization of dining areas and kitchen to support efficient service delivery
- Supported kitchen team by preparing ingredients and organizing workstations. with food preparation and ingredient sourcing.
- Managed dishwashing duties, ensuring prompt availability of clean utensils for seamless dining operations
Education
Senior Secondary -
Jharkhand Academic Council
01.2020 - 05.2021
Skills
- Food & Beverage Service
- Restaurant Operations
- Guest Handling
- Customer Service
- Time Management
- Problem Solving
- Teamwork
- Communication
Certification
- Employee of the Month
- Wine Knowledge Training
Languages
- Hindi, Fluent
- English, Intermediate
Languages
English
Advanced
C1
Timeline
Senior Steward
Cosy Box
10.2025 - Current
Senior Steward
SOCIAL. Cyber Hub
02.2024 - 10.2025
Steward
Imperfecto Patio
02.2023 - 01.2024
Senior Secondary -
Jharkhand Academic Council
01.2020 - 05.2021