Pawan Kumar
Gurugram
Summary
Results-driven Salesforce QA professional specializing in automation testing and frameworks. Expertise in Salesforce CPQ and Billing enhances innovation and team performance. Leverages Agile methodologies to drive project success through strategic risk management and stakeholder communication. Demonstrates strong work ethic, adaptability, and ability to master new skills independently.
Overview
14
14
years of professional experience
Work History
Staff Salesforce QA
SentinelOne
Gurugram
08.2025 - Current
- Architected and executed comprehensive, end-to-end automation test suites using accelQ to robustly validate complex multi-tiered configurations between Salesforce CPQ and Logik.io.
- Deployed an innovative AI-driven UI automation model within PyCharm, significantly accelerating test script generation and optimizing runtime execution matrices.
- Designed and launched the MVP for a next-generation web automation framework using Python and Playwright; successfully demonstrated proof-of-concept by automating dynamic CRM UI layers, establishing the baseline architecture for long-term scalability.
- Managed and executed manual testing for complex sprint user stories, achieving zero-defect escapes.
- Authored technical documentation on application navigation paths, object schemas, and framework workflows to reduce onboarding lead time for incoming engineers.
Manager - Projects
Cognizant
Gurugram
02.2022 - 08.2025
- Demonstrated deep proficiency in solutioning for complex technical challenges, accurately aligning project timelines, budgets, and engineering resources for critical Change Orders/Requests.
- Navigated dynamic project constraints and fluid requirements through rigorous risk assessment and management of critical assumptions, ensuring project alignment with stakeholder expectations.
- Maintained rigorous corporate transparency and data-driven project reporting for senior stakeholders to facilitate critical execution-level decisions.
- Directed daily QA standup meetings, tracked milestones, prioritized defects, and implemented quality standards across multiple enterprise CPQ and Salesforce Billing rollouts, ensuring adherence to project timelines.
- Collaborated with Agile Release Train (ART) leadership to align cross-functional quality metrics with program increments, enhancing overall project coherence.
- Excelled at onboarding, grooming, and continuous performance evaluation of multi-regional technical resources, optimizing productivity to meet tight sprint deadlines.
Manager (QA Manager)
Maverick / Media.Monks
12.2021 - 02.2022
- Led and trained team of 7 QA resources on Salesforce Sales Cloud platform, ensuring cross-functional alignment.
- Monitored sprint execution, guided testers technically, and resolved testing blockades through proactive communication with product stakeholders.
- Developed project-wide test strategies for functional, performance, and usability testing that aligned with organizational goals.
Salesforce QA Lead
Hear.com (Audi Bene)
03.2019 - 12.2021
- Spearheaded UI automation initiatives across Salesforce environments using accelQ, delivering critical Proofs of Concept (POCs) with Provar.
- Collaborated with Product Owners to map agile backlogs, groom user stories, and transition requirements to active sprint boards, enhancing sprint readiness.
- Supervised cross-continental team of 8 QA professionals, optimizing resource allocation for diverse geographic regions.
Senior Test Engineering Analyst
Accenture
12.2014 - 03.2019
- Developed robust test suites for American luxury jewelry enterprise using Worksoft Certify and Perfecto to enhance testing efficiency.
- Executed manual and automated quality solutions for American Utility provider, ensuring Salesforce CRM Solution Management Tool (SMT) validation.
- Led development of testing architecture as core technical qa analyst for diverse enterprise client projects.
Associate Consultant
Saksoft
03.2012 - 10.2014
- Managed end-to-end QA validation, enhancing reliability of Oracle Siebel Order Management pipelines.
- Delivered targeted testing workflows, optimizing performance for Magento e-Commerce platform supporting Alexandra Workwear.
- Executed core functional testing workflows, ensuring quality assurance for large-scale digital transformations.
Education
B.Tech - Electronics And Communication Engineering
Dronacharya College of Engineering
Greater Noida07-2011
Skills
- Salesforce testing
- Salesforce CPQ and Billing
- Logikio and Sales Cloud
- Manual testing
- MS Power Automate and TestRail
- MS Power Automate and TestRail
- Agile and Scrum methodologies
- MS Power Automate and TestRail
Languages
- Hindi
- English
- Hindi
Expertise
Salesforce CPQ, Logik.io, Sales Cloud, Salesforce Billing, accelQ, Playwright, Python / PyCharm, Worksoft Certify, Provar, Perfecto, Agile / Scrum, Azure DevOps, Jira / ALM, MS Power Automate, Test Rail
Timeline
Staff Salesforce QA
SentinelOne
08.2025 - Current
Manager - Projects
Cognizant
02.2022 - 08.2025
Manager (QA Manager)
Maverick / Media.Monks
12.2021 - 02.2022
Salesforce QA Lead
Hear.com (Audi Bene)
03.2019 - 12.2021
Senior Test Engineering Analyst
Accenture
12.2014 - 03.2019
Associate Consultant
Saksoft
03.2012 - 10.2014
B.Tech - Electronics And Communication Engineering
Dronacharya College of Engineering