Peerzada Saima Rafiq Masoodi
Pampore
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant I T Administrator
Islamic University of Science and Technology
J&K
09.2022 - 10.2023
- Organized client meetings to provide project updates.
- Provided technical support for users with computer issues via phone or in person.
- Troubleshot network problems related to connectivity, printers, routers, switches.
- Installed, configured, and maintained computer hardware and software.
- Provided guidance to end users regarding proper use of IT resources.
- Coordinated with vendors for installation of new hardware and software components.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Managed user accounts and passwords on the company's servers.
Technical Trainer
Mosis Technologies Pvt. Ltd
J&K
07.2021 - 08.2022
- Maintained strong knowledge of Networking by participating in workshops, conferences and online education classes.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Advised management on changes needed for future curricula based on learner feedback.
- Developed strategies for managing difficult learners during classes or workshops.
- Created and offered additional materials to enhance training.
- Provided feedback to students on their progress throughout the course.
- Explained goals and expectations required of trainees.
- Analyzed training results to identify needed improvements and adjustments.
Education
M.Tech (C.S.E) -
Chandigarh University
Chandigarh05-2021
B.Tech (C.S.E) -
University of Kashmir
Srinagar01.2019
Skills
- End-User Training
- Software Deployment
- Hardware Installation
- Operating System Configuration
- Help Desk Support
- System Administration
- Operating Systems
Certification
- CYBER SHIKSHA Program by MICROSOFT & Data Security Council of India (DSCI) at NIELIT, J&K, 03/2019, 07/2019
- DATA ANALYSIS OF CLOUD BASED IOT 2 Days Workshop
- CCNA (NETWORKING) FROM INFOLOGIC SOLUTIONS (JAMMU) 80HRS
Personal Information
- Date of Birth: 11/08/97
- Gender: Female
- Marital Status: Single
Hobbies and Interests
- Cricket
- Travelling & Socializing (Volunteer Work)
Projects
Iot Based Garbage Monitoring System (SMART BIN) JETIR (ISSN: 2349-5162) On Gas Monitoring Solution for Homes,
3rdIEEE International Conference on Advanced in Computing, Communication Control and Networking (ICAC3N-21)
Iot Botnet Attack Detection and Comparison of Various Ensembler Learning Models/Techniques Using Machine Learning
Languages
Urdu
First Language
English
Proficient (C2)
C2
Timeline
Assistant I T Administrator
Islamic University of Science and Technology
09.2022 - 10.2023
Technical Trainer
Mosis Technologies Pvt. Ltd
07.2021 - 08.2022
M.Tech (C.S.E) -
Chandigarh University
B.Tech (C.S.E) -
University of Kashmir
- CYBER SHIKSHA Program by MICROSOFT & Data Security Council of India (DSCI) at NIELIT, J&K, 03/2019, 07/2019
- DATA ANALYSIS OF CLOUD BASED IOT 2 Days Workshop
- CCNA (NETWORKING) FROM INFOLOGIC SOLUTIONS (JAMMU) 80HRS
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