Wasim Raja Peerzada
Pampore
Summary
Dynamic Area Manager with a proven track record at Capri Global Capital Limited, excelling in portfolio management and customer service. Adept at driving business growth and enhancing team performance through effective training and conflict resolution. Committed to regulatory compliance, achieving high audit scores while maximizing profitability and customer retention.
Overview
13
13
years of professional experience
Work History
Area Manager
Capri Global Capital Limited
04.2022 - 07.2024
- Sales Management
- Training on Company Process & Policies to Team Members
- Ensure Customer Service, Proper Data Entry, KYC Norms Compliance, Customer Contact Point Verification (CPV), Documents Verification, Branch Administration Vendor Payments, Security Protocol Compliance
- To maintain the attrition
- Responsible for Adhering SOPs and legal norms are followed as per process and organizational policy
- Leading Team in achievement of Branch Business Growth, Retention of POS & Active Customer Base
- Portfolio Management in terms of Gold Collateral Quality, Collection Pool, NPA Management & Auctions
Branch Manager
IIFL Finance Limited
04.2018 - 03.2022
- Responsible for managing the book & increasing the profitability of assigned Gold Loan Branch
- Direct all branch level operational activities including business development, customer service & overall administration
- Assessing local market conditions to identify current & prospective opportunities for new customer acquisition
- Maintaining the quality of portfolio by tracking & controlling the threshold IRR
- Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue
- Bring out the best of branches personnel by requisite training, coaching, development & motivation
- Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score
Accounts officer
IIFL Finance Limited
07.2015 - 03.2018
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence
- Verify customers KYC & complete online registration
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business
- Ensure to call customers as per CRM leads and update in the system
- Participate in marketing activities to improve the brand visibility of IIFL-Gold Loan branch in the catchment areas and to generate leads of prospective customers
- Drive cross-sell of other financial products to existing customers
- Ensure strong follow up for interest collections to keep NPAs in control
Marketing Executive
Midas Online Health Services Delhi
01.2012 - 09.2012
- Providing guidance to doctors about the portal bookmydoctor.com and convincing them to come onboard
- Actively participated in a health camps conducted by the company
- Took care of branding and activities related to promotions
- Bagged a chance to lead the team to achieve the targets of the company
- Successfully achieved Fly High targets for two consecutive years
Education
MBA -
Guru Jambeshwar University
Hissar, Haryana, India01.2011
B.Sc -
Kashmir university
J&K, India01.2008
12th -
JKBOSE
01.2005
10th -
JKBOSE
01.2003
Skills
- Customer service
- Portfolio management
- Regulatory compliance
- Data analysis
- Business development
- Team training
- Sales management
- Conflict resolution
- Coaching team
- Performance tracking
- Recruitment and hiring
- Business development and planning
- Profit maximization
- Territory management
Accomplishments
Successfully achieved Fly High targets for two consecutive years
Languages
- English
- Urdu
- Kashmiri
References
- Mr. Tarun Singh Jayara, Capri Global Capital Limited, Regional Operation Manager, New Delhi, 110062, +91-9899690006
- Mr. Sanjeev Kumar, Capri Global Capital Limited, Zonal Sales Manager, New Delhi, 110019, +91-9811749162
Hobbies and Interests
- Playing Hockey
- Listening to music
Personality Traits
- Strong Interpersonal and Organizational skills
- Excellent Verbal and Written skills
- Excellent Leadership and team player skills
- Positive attitude
Personal Information
- Father's Name: Peerzada GH. Nabi
- Mother's Name: Shafiqa
- Date of Birth: 09/17/87
- Marital Status: Married
Timeline
Area Manager
Capri Global Capital Limited
04.2022 - 07.2024
Branch Manager
IIFL Finance Limited
04.2018 - 03.2022
Accounts officer
IIFL Finance Limited
07.2015 - 03.2018
Marketing Executive
Midas Online Health Services Delhi
01.2012 - 09.2012
MBA -
Guru Jambeshwar University
B.Sc -
Kashmir university
12th -
JKBOSE
10th -
JKBOSE
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