PEETHA CHIRANJEEVI DURGA SAI
Tenali
Summary
Seeking a challenging role in an honorable organization to utilize my analytical skills for the welfare of organization and I'm willing to manage my skills towards the IT sector.
Overview
3
3
years of professional experience
Work History
IT Support Engineer
Global Software Limited
04.2022 - 12.2024
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
Education
B.TECH. -
Sri Sunflower College of Engineering And Technology
01.2022
INTERMEDIATE - M.P.C
NRI Junior College
01.2018
SSC -
Oxford IIT Concept School
01.2016
Skills
- Working experience on ticketing tool equals to Service Now
- Remote Support / Chat Support / Phone support / Onsite support
- Desktop & Laptop Support- installation, configuration, up-gradation, OS -imaging
- Application & OS support / Installation / Configuration / Troubleshooting
- Hardware & Printer Support / Troubleshooting / Installation
- Work with Local & Global Teams, Assets Management
- Experience in installation, Troubleshoot and support of Windows XP/7/8 Client/Server OS etc
- Installation / configuration / Troubleshooting of e-mail client like MS Outlook
Roles And Responsibilities
- Configuring the MS outlook Creating the PST
- Installing Operating System Like Windows 7, Windows 8,10
- Addressing user tickets regarding hardware, software and networking
- Troubleshooting of various Microsoft Operating Systems, and Application.
- Handing Remote Desktop Services issues.
- Installation & Configuration of Win 10, Win 8, Win 7, Win XP.
- Install computer hardware and software on desktops to keep versions current. Network support troubleshooting, checking network connectivity, Network problems handling
Technicalskills
JAVA, HTML, CSS, JAVASCRIPT, My SQL, Having good knowledge on Microsoft tools, Having good knowledge on creating a website by using HTML, CSS, JAVASCRIPT
Personal Information
- Father's Name: Peetha Venkata Subba Rao
- Date of Birth: 10/06/98
- Gender: MALE
- Nationality: INDIAN
Languages
Telugu
Bilingual or Proficient (C2)
English
Intermediate (B1)
Disclaimer
I hereby declare that the information furnished by me in this application is accurate and complete to the best of my knowledge and belief.
Timeline
IT Support Engineer
Global Software Limited
04.2022 - 12.2024
INTERMEDIATE - M.P.C
NRI Junior College
SSC -
Oxford IIT Concept School
B.TECH. -
Sri Sunflower College of Engineering And Technology
Similar Profiles
Mounika MallelaMounika Mallela
Sr Payroll Associate at Global Software LimitedSr Payroll Associate at Global Software Limited
Charles Amalorpava RajCharles Amalorpava Raj
Lead Engineer at Bosch Global Software LimitedLead Engineer at Bosch Global Software Limited
Saravanakumar RajuSaravanakumar Raju
Senior Project Manager at Bosch Global Software LimitedSenior Project Manager at Bosch Global Software Limited
Mahesh Kumar VakaMahesh Kumar Vaka
Technical Lead at Evoke TechnologiesTechnical Lead at Evoke Technologies