Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Pentakota Srinivasu

Visakhapatnam

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Support Associate

WNS Global Pvt Ltd
Visakhapatnam
11.2020 - 09.2023
  • Worked on video event review process in shipping and Logistics vertical.
  • I used to monitor and send the report by watching videos installed on vehicles.
  • Monitoring through ARC tool and record the observations and inform.
  • I have to reach the targets before exceeding the timelines.
  • Need to maintain 100% accuracy and 98% quality.
  • Our DriveCam event recorders provide audio and visual alerts to help deter risky driving habits in the moment by prompting drivers to immediately correct risky behaviors, including cell phone use, general inattentiveness, eating or drinking, smoking, seat belt use, speeding, failure to stop at intersections, lane departure, and following distances.

Education

B.com -

Andhra University
Visakhapatnam
03-2023

Intermediate -

Govt Junior College, Sabbavaram
Sabbavaram
03-2015

Tenth -

Zilla Parishad High School
Pendurthi
03-2010

Skills

  • Technical Troubleshooting
  • Data Recovery
  • Decision-Making
  • Help desk environment

Languages

Telugu
First Language
English
Advanced (C1)
C1

Affiliations

Hobbies:

  • Listening music
  • Travelling

Certification

Skills:

  • Languages:

HTML

CSS

JavaScript

  • Design Tools:

Figma

Adobe XD

Photoshop

Timeline

Customer Support Associate

WNS Global Pvt Ltd
11.2020 - 09.2023

B.com -

Andhra University

Intermediate -

Govt Junior College, Sabbavaram

Tenth -

Zilla Parishad High School
Pentakota Srinivasu