Pinaki Karuri
Kalyani
Summary
Experienced Technical Lead with over 18+ years of experience in Insurance project delivery and other IT solution industry. Currently working as Associate Consultant in Tata Consultancy Services. Having experience in .Net Framework, Web API, WCF, WWF, Oracle PL/SQL, MS SQL, .NET MVC, C#, VB.Net, Angular JS 1.x, Javascript, Java, JSP, Spring. Worked in different digital transformation projects including General insurance Customer & Agent Portal solution, Oracle cloud migration of general insurance solutions, ERP solution of educational institutions. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Product Manager
Cognizant Technologies Solutions
03.2023 - Current
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Tech. Lead in Insurance Project Delivery
Tata Consultancy Services
07.2011 - Current
- Working as Domain and Technical Consultant for different insurance clients like NIC, TATA AIG General Insurance, KOTAK General Insurance, RELIANCE General Insurance, LIBERTY General Insurance, MAGMA General Insurance using Java,
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Project lead for cloud migration of GENISYS CONFIGURATOR product using Oracle Cloud Infrastructure for clients like TATA AIG, RELIANCE etc.
- Team lead for digital transformation for browser compatibility of GENISYS CONFIGURATOR project using .Net MVC, HTML5, Angular JS, C# etc.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in team-building activities to enhance working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Guided teams during continuous integration / continuous delivery (CI/CD) processes.
- Installed system updates to address vulnerabilities and reduce security issues.
- Updated old code bases to modern development standards, improving functionality.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Discussed issues with team members to provide resolution and apply best practices.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Participated in software field testing to verify performance of developed projects.
- Supervised deployments and provided troubleshooting and user support.
- Managed and delivered advanced customization and configuration for General & Motor Insurance product line solutions.
- Created strong relationships with key decision makers as trusted consultant of General & Motor Insurance product line.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Provided support during customer implementations and applied industry best practices.
- Incorporated cybersecurity priorities into development projects to reduce potential liability and increase customer security.
- Drafted progress reports for senior leadership, outlining important performance metrics and outstanding individual contributors.
- Tuned systems to boost performance.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Modified existing "Genisys Configurator" (proprietary product of TCS Bancs of Tata Consultancy Services) software to correct coding errors, upgrade interfaces and improve overall performance for TATA AIG.
- Designed, developed, modified and debugged programs.
- Built databases and table structures for web applications.
- Coordinated deployments of new software, feature updates and fixes.
- Corrected, modified and upgraded software to improve performance.
- Created proofs of concept for innovative new solutions.
- Wrote clean, clear and well-tested code for various projects such as General & Motor Insurance, Insurance TPA Enrollment and ERP system for educational institutions, General & Motor Insurance Portal solution etc.
- Wrote code on Dot Net platform using Visual Studio 2010/2012 IDE.
- Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on General & Motor Insurance project.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Project Manager of Software Development
School Of Information Technology
09.2008 - 06.2011
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Partnered with project team members to identify and quickly address problems.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Analyzed projects to determine resource requirements and procured necessary equipment and software.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Helped team members to identify coding errors and guided them to write better manageable industry standard error free code
- Helping out clients to identify bottlenecks of processes being followed and provide them suggestions for better approach
Software Developer
Track Four Infotech
10.2006 - 08.2008
- Updated old code bases to modern development standards, improving functionality.
- Discussed issues with team members to provide resolution and apply best practices.
- Developed software for desktop and mobile operating systems.
- Translated customer requirements into written use cases.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Participated in software field testing to verify performance of developed projects.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Designed, developed, modified and debugged programs.
- Built databases and table structures for web applications.
- Corrected, modified and upgraded software to improve performance.
- Tested functional compliance of company products.
- Wrote clean, clear and well-tested code for various projects such as TPA Enrollment and Claim Processing.
- Wrote code on ASP 3.0 platform using Visual Studio and Dreamweaver IDE.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Project Leader in Web Development Projects
School Of Information Technology
08.2004 - 09.2006
- Wrote clear, clean code for various projects.
- Created interactive websites with software development department using HTML, ASP 3.0, JAVA & JSP.
- Partnered with team members to learn best practices in software design.
- Analyzed source code to identify functionality issues.
- Worked closely with peers to identify issues and provide suitable resolutions.
- Worked with design teams and Senior Software Engineers to build customized software products for consumers.
- Worked with developers to identify and remove software bugs.
- Prioritized tasks and completed in order of importance.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Education
Advanced Diploma in Management - Finance
The Institute of Financial Analysts of India Univ.
Tripura02.2011
Bachelor Of Information Technology - Computer Science And Information Technology
University of Kalyani
Kalyani, Nadia, West Bengal 07.2004
Graduate Member (G.M.I.M.I) - Automobile Engineering
The Institute of Motor Industries
Madras12.1999
Higher Secondary Examination - 10+2
West Bengal Board of Higher Secondary Education
Kolkata, WB04.1996
Secondary Examination - Class 10
West Bengal Board of Secondary Education
Kolkata, WB06.1994
Skills
- Worked in GENISYS CONFIGURATOR (proprietary product of TCS Bancs, Tata Consultancy Services) which helps to build insurance products and currently being used by various Indian insurance companies like TATA AIG, LGI, KOTAK, ICICI LOMBARD, RELIANCE, MAGMA etc
- Worked in Genisys product used by NIC
- Worked as lead in WebPrompt tool for NIC
- Experience in performance analysis and tuning of General insurance projects by analyzing reports of DebugDiag 20, AppDynamics, Oracle AWR reports etc
- Expertise in implementing security related solution into existing insurance projects
- Experience in implementation General insurance customer and agent portal web interface solution
- General & Motor insurance expertise
- Coding error resolution
- Technical Expertise - Net framework , Creating Web API, AspNet Core, Net MVC, C#, VBNet, JQuery 1x, WCF, WWF, Oracle PL/SQL (using 11g, 12c), HTML5, Angular JS, Java, JSP, Spring implementation, Fullstack Development with Angular & Spring Boot(Most recently worked), SSL Implementation in Apache Server, NGINX Implementation
- Troubleshooting and resolution
- Solution testing and implementation
- Leadership and team building
Timeline
Product Manager
Cognizant Technologies Solutions
03.2023 - Current
Tech. Lead in Insurance Project Delivery
Tata Consultancy Services
07.2011 - Current
Project Manager of Software Development
School Of Information Technology
09.2008 - 06.2011
Software Developer
Track Four Infotech
10.2006 - 08.2008
Project Leader in Web Development Projects
School Of Information Technology
08.2004 - 09.2006
Advanced Diploma in Management - Finance
The Institute of Financial Analysts of India Univ.
Bachelor Of Information Technology - Computer Science And Information Technology
University of Kalyani
Graduate Member (G.M.I.M.I) - Automobile Engineering
The Institute of Motor Industries
Higher Secondary Examination - 10+2
West Bengal Board of Higher Secondary Education
Secondary Examination - Class 10
West Bengal Board of Secondary Education
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