English
Pinaki Sutar
Retail Sales & Operation professional
Kolkata
Summary
Customer-focused, visionary-thinking Retail Manager with over 6 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Self-motivated leader with skill in growing business relations, sales with Ability to understand, articulate the operational process in business verticals and analyze the performance to measure the success.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
AREA RETAIL MANAGER
INDIAN TERRAIN FASHIONS LTD.
11.2018 - Current
- Taking care of EAST as an Area manager with 22 EBOs with an annual business of 17 crore.
- Budgeting , Sales and Profitability target achievement
- Responsible for NSO activity .
- Store Operation , SOP adherence and smooth execution of processes.
- Recruit, interview and Conduct Training to help employees achieve growth within job roles.
- Onboarding new franchisees and franchisee management.
- Coordination with Merchandising and Marketing department.
- Collection of Dues from franchisees.
Retail Store Manager
Indian Terrain Fashions LTD.
09.2017 - 10.2019
- Managed all aspects of store sales & operations, including organization, maintenance and inventory management, accounting functions.
- Achieved the highest for my unit which was 35%.
- My unit also received the Award for Best maintained VM store for 2019.
Retail Store Manager
Louis Philippe, ABFRL
03.2014 - 08.2017
- I was in charge of the 1300 sqft of Retail space of Louis Philippe.
- Store registered highest growth for 3 consecutive years in a row with the first year being highest with 25%.
- I was awarded with the Best NEW SM award.
- Store also received Best Looking Store award .
- Always scored very high in mystery shopping .
- Took my store to 3cr store club .
Assistant Store Manager
Dominos Pizza , Jubilant Foodworks
02.2013 - 02.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reviewed performance data to monitor and measure productivity, goal progress and tweaked strategy and advised to my reporting manager.
- I was recommended and shifted to the then highest grossing outlet of East .
- Always evaluated sales data and inventory data to recast the strategy and device action plan in terms of discounting .
Kitchen Management Trainee
TajSats, A Division Of Air Catering Of Taj Hotels
06.2012 - 01.2013
- Responsible for Daily production for various airlines at different kitchen units.
- Responsible for following the HACCP & ISO 9001 standards.
- Menu planning, costing & implementation.
- Responsible for maintaining and implementing all the food safety measures at all times.
- Responsible for Indenting.
- Responsible for keeping the food cost under control and monitoring the same on a daily basis.
- Making Duty roster
Industrial Trainee
Oberoi Grand , EIH GROUP
12.2010 - 12.2011
- Successfully completed six months training .
- Completed training in all the functioning departments with specialization in Kitchen
Education
Bachelor of Science - HOTEL & HOSPITALITY ADMINISTARION
IHM KOLKATA
KOLKATA 07.2009 - 06.2012
High School Diploma -
Sarsuna High School, Kolkata
KOLKATA 06.2006 - 05.2008
Shikshayatan
KOLKATA 04.2005 - 05.2006
Skills
Microsoft EXPOS
WONDERSOFT
BIRETAIL
Store Operations
Retail Budgeting
MS OFFICE
Store operations
Retail Operations
Training and mentoring
Inventory Management
Sales Metrics Analysis
Revenue Forecasting
Sales Strategy Implementation
Sales Team Leadership
Accomplishments
- Registered Two digit growth in Louis Philippe for three consecutive years
- Awarded best New SM in Louis Philippe .
- Awarded for Best VM store in Louis Philippe.
- Registered a growth of over 30% in the first year of joining in Indian terrain.
- Awarded for Best Looking Store Award in Indian Terrain
Languages
Hindi
Bengali
Timeline
AREA RETAIL MANAGER
INDIAN TERRAIN FASHIONS LTD.
11.2018 - Current
Retail Store Manager
Indian Terrain Fashions LTD.
09.2017 - 10.2019
Retail Store Manager
Louis Philippe, ABFRL
03.2014 - 08.2017
Assistant Store Manager
Dominos Pizza , Jubilant Foodworks
02.2013 - 02.2014
Kitchen Management Trainee
TajSats, A Division Of Air Catering Of Taj Hotels
06.2012 - 01.2013
Industrial Trainee
Oberoi Grand , EIH GROUP
12.2010 - 12.2011
Bachelor of Science - HOTEL & HOSPITALITY ADMINISTARION
IHM KOLKATA
07.2009 - 06.2012
High School Diploma -
Sarsuna High School, Kolkata
06.2006 - 05.2008
Shikshayatan
04.2005 - 05.2006
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