PINKY YADAV
Bangalore
Summary
Accomplished Senior Delivery Manager with extensive experience at Annalect India, recognized for leading cross-functional teams to optimize project delivery. Proficient in CI/CD implementation and stakeholder engagement, resulting in a significant decrease in P1 incidents. Focused on process enhancement and mentoring to drive operational efficiencies, while ensuring high levels of client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Delivery Manager
Annalect India
03.2021 - Current
- Company Overview: Omnicom Media Group
- Led 50+ team members managing key accounts across Europe, UK, and Australia
- Reduced P1 incidents from 70% to below 10% using root cause analysis (5 Whys method)
- Successfully transitioned LME project from Ukraine to India, ensuring seamless operations
- Improved release cycles by 40% through CI/CD adoption and shift-left testing
- Spearheaded process documentation and streamlined onboarding, reducing ramp-up time
- Maintained 100% on-time delivery for all planned releases
- Omnicom Media Group
Project Manager
Provab Technosoft Pvt. Ltd.
01.2018 - 02.2021
- Delivered 70+ successful TravelTech & custom projects with high client satisfaction
- Managed 200+ API integrations (TBO, Mystifly, Amadeus, Travelport, Rhea, Hotelbeds, etc.)
- Created multilingual platforms, reducing localization effort by 30%
- Developed an optimized delivery framework, boosting implementation speed by 60%
- Spearheaded pre-sales discussions, increasing conversion rates by 40%
Software Test Engineer
Lam Research
03.2017 - 08.2017
- Conducted rigorous manual testing and defect tracking for semiconductor applications
- Assisted in daily stand-ups and work allocation within Agile teams
Software Engineer
IBM
11.2012 - 11.2013
- Provided L2 support & incident resolution for enterprise applications
- Conducted STLC training & product testing for IBM Lotus Notes enhancements
Education
B.Tech -
Visvesvaraya Technological University
Bangalore01.2012
Skills
- Project and Delivery Management (Agile, Scrum, Waterfall)
- Stakeholder & Client Management
- Risk Mitigation & Escalation Handling
- Process Improvement & Automation
- Cross-Functional Team Leadership (15-50 members)
- CI/CD Implementation & DevOps Collaboration
- Budgeting & Resource Allocation
- API Integrations & Software Development Lifecycle (SDLC)
- Business Communication & Negotiation
- Coaching, Mentoring & People Management
Certification
- Project Management Professional (PMP), PMI
- Certified Scrum Master (CSM), Scrum Alliance
Accomplishments
- Employee of the Quarter – Formac (2016)
- Star Employee Award – IBM (four consecutive months, 2014)
- Increased sales by 40% through improved client pre-sales engagement
- Optimized Travelomatix delivery cycle, reducing time-to-market by 60%
- Improved support response time from 24 hours to 6 hours via strategic categorization
- Successfully implemented Agile within teams, reducing delivery cycles from 4 to 2 weeks.
Timeline
Senior Delivery Manager
Annalect India
03.2021 - Current
Project Manager
Provab Technosoft Pvt. Ltd.
01.2018 - 02.2021
Software Test Engineer
Lam Research
03.2017 - 08.2017
Software Engineer
IBM
11.2012 - 11.2013
B.Tech -
Visvesvaraya Technological University
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