Piyush
Delhi
Summary
Dedicated customer service executive with experience in the airline industry. Skilled in flight scheduling knowledge and check-in procedures, with a proven ability to build relationships and resolve customer issues efficiently. Committed to enhancing customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
Air India SATS
01.2024 - Current
- Fostered positive customer relationships through friendly and engaging interactions, contributing to customer loyalty.
- Resolved customer inquiries regarding flight schedules and available services, enhancing overall satisfaction.
- Processed check-ins and boarding procedures using airline management systems.
Data Entry Operator
Dr Lal Path Labs
08.2023 - 12.2023
- Entered patient data accurately into electronic health record systems.
- Entered patient data into laboratory information systems to ensure accuracy and reliability.
- Processed laboratory sample information to facilitate timely delivery of test results.
- Maintained organized electronic and physical records of laboratory tests.
- Maintained confidentiality of sensitive patient records to protect patient privacy.
Education
Bachelor of Arts -
Delhi University SOL
South West07-2024
Skills
- Check-in procedures
- Customer relationship management
- Flight scheduling
- Flight scheduling knowledge
- Airline systems management
- Data management
- Problem solving
Languages
English
Elementary (A2)
A2
Accomplishments
- Runner up in Volleyball Tournament at Zonal Level
- Volunteer in 10k Marathon Sponsored by Decathlon (2025 - Present)
Affiliations
- Playing Sports
- Sketching
Timeline
Customer Service Executive
Air India SATS
01.2024 - Current
Data Entry Operator
Dr Lal Path Labs
08.2023 - 12.2023
Bachelor of Arts -
Delhi University SOL