Piyush
Delhi
Summary
Dedicated customer service executive with experience in the airline industry. Skilled in flight scheduling knowledge and check-in procedures, with a proven ability to build relationships and resolve customer issues efficiently. Committed to enhancing customer satisfaction and operational excellence.
Overview
1
1
Language
2
2
years of professional experience
Work History
Customer Service Executive
Air India SATS
01.2024 - 07.2026
- Managed passenger check-in and document verification at IGI International Airport counters.
- Handled passenger check-in operations at Air India counters, ensuring a smooth and efficient departure process.
- Processed check-ins and boarding procedures using airline management systems.
- Executed passenger check-in and departure service at counters.
Education
Bachelor of Arts -
Delhi University SOL
South WestSkills
- Check-in procedures
- Airline systems management
- Check-in efficiency
- Passenger service strategies
- Passenger assistance
- Airline management
- Passenger data handling
- Problem solving
Accomplishments
- Runner up in Volleyball Tournament at Zonal Level
- Volunteer in 10k Marathon Sponsored by Decathlon (2025 - Present)
Affiliations
- Playing Sports
- Sketching
Hobbies
Play Sports
Sketching
Timeline
Customer Service Executive
Air India SATS
01.2024 - 07.2026
Bachelor of Arts -
Delhi University SOL