Summary
Overview
Work History
Education
Skills
Personal Information
Work Availability
Languages
Timeline
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Piyush Agnihotry

Piyush Agnihotry

Manager
New Delhi

Summary

Forward-thinking Senior Manager adept at managing teams of 75+ employees with 4 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Overview

9
9
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Senior Manager

Absax Technologies Pvt Ltd
10.2022 - Current
  • Established and maintained strong client relationships resulting in increased customer satisfaction.
  • Developed and implemented strategies to improve organizational effectiveness and efficiency.
  • Recruited, trained, and mentored staff of more than 70+ professionals, fostering an environment of development and collaboration.
  • Analyzed trends and insights to identify new opportunities for growth and improvement.
  • Spearheaded initiatives to streamline processes and improve operational efficiencies.

Marketing Officer

Birfa IT Services Pvt. Ltd.
02.2020 - 09.2022
  • Developed and implemented successful campaigns across multiple channels to increase customer engagement.
  • Developed and executed a successful influencer marketing initiative, resulting in increased brand awareness and sales.
  • Coordinated with external marketing agencies to develop effective strategies and 5+ successful campaigns.
  • Collaborated with creative teams to develop and design innovative campaigns.
  • Analyzed and reported on the performance of marketing campaigns.

Website Administrator

Birfa International Pvt. Ltd
01.2020 - 01.2022
  • Established a new website infrastructure to support the launch of multiple new websites.
  • Successfully developed, tested and implemented a new web analytics platform to measure online performance.
  • Managed the day-to-day maintenance of website content, including design and coding of webpages.
  • Troubleshooted and resolved website hosting and domain issues.
  • Developed and executed website optimization and SEO strategies to improve website visibility.

Technical Support Engineer

NTT Data
05.2016 - 01.2018
  • Provided technical support for customers with complex hardware, software and network issues, thereafter achieving a 95% customer satisfaction rating.
  • Utilized troubleshooting techniques to identify and resolve customer problems.
  • Created and maintained technical documentation and diagrams reducing onboarding time for new hires.
  • Led customer training sessions on the use of software applications.
  • Analyzed and resolved technical problems with client networks and systems.

Education

MBA - System

IMT CDL
05.2011 - 08.2013

B.Tech - IT

BVCOE
05.2007 - 07.2011

Higher Secondary - undefined

VVDAV Public School
03.2005 - 04.2006

Secondary Examination - undefined

VVDAV Public School
03.2003 - 03.2004

Skills

Organizational strategy development

Personal Information


  • Date of Birth: 05/26/88
  • Gender: M
  • Nationality: Indian

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)

Timeline

Senior Manager

Absax Technologies Pvt Ltd
10.2022 - Current

Marketing Officer

Birfa IT Services Pvt. Ltd.
02.2020 - 09.2022

Website Administrator

Birfa International Pvt. Ltd
01.2020 - 01.2022

Technical Support Engineer

NTT Data
05.2016 - 01.2018

MBA - System

IMT CDL
05.2011 - 08.2013

B.Tech - IT

BVCOE
05.2007 - 07.2011

Higher Secondary - undefined

VVDAV Public School
03.2005 - 04.2006

Secondary Examination - undefined

VVDAV Public School
03.2003 - 03.2004
Piyush AgnihotryManager