PIYUSH C ANJANKAR
Customer Adoption Manager
Summary
Experienced in Supplier Management, cXML Invoicing, Liquid Language, HTML, CSS API, and SQL. Proficient in Core Coupa P2P and S2C Implementation and Support. Eager to contribute in a fast-paced, stimulating environment and advance my career while supporting organizational growth.
Overview
13
13
years of professional experience
8
8
Certificates
3
3
Languages
Work History
Customer Adoption Manager
Coupa Software
09.2023 - Current
- Build strong and trusted relationships with customers
- Perform Coupa Best Practice Assessment (BPA) for customers, identifying areas of user and product adoption of Coupa
- Define initiatives as part of a customer's strategic roadmap
- Provide technical recommendations and solutions based on familiarity with customer instance, configurations and integrations
- Measure business results through metrics
- Provide support on new features which will enhance the customer's business processes
- Drive change management and adoption of related to Coupa spend management
- Problem solve non-bug related issues for customers
Associate Customer Adoption Manager
Coupa Software
01.2022 - 09.2023
- Engage with almost all global customers in enlightened business need discussions versus feature/function basics.
- Providing Best Practice Assessment to the customer and ensuring that they meet the success metrics defined.
- Follow Coupa implementation methodology for all customers and tailor to meet each customer's unique business needs.
- Provide technical help such as cXML Invoicing, Punchout Configuration, Customized PO Templates and API updated and functional expertise in Core Coupa P2P and S2C to customers specific business process.
- Provide strong technical understanding of Coupa products to lead discussion and demonstrate the full Coupa platform and how it may be configured to meet customer's business needs.
- Assess software performance, identify limitations, and drive the development and deployment of relevant solutions.
- Create & improve implementation templates, training and presentations.
- Helping customer for release management and designing the test suit for them.
Functional Consultant
Excellon Software Pvt. LTD.
07.2020 - 01.2022
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Enhanced client satisfaction by identifying pain points and providing tailored solutions to meet their needs.
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Supported data-driven decision-making by designing customized reports based on key performance metrics.
- Developed, configured and tested applications for accurate alignment with project standards.
- Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
Associate Functional Consultant
Excellon Software Pvt. LTD.
01.2019 - 07.2020
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Enhanced client satisfaction by identifying pain points and providing tailored solutions to meet their needs.
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Supported data-driven decision-making by designing customized reports based on key performance metrics.
- Developed, configured and tested applications for accurate alignment with project standards.
- Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
Asst. Professor
Nagpur Institute of Technology
06.2016 - 12.2019
Asst. Professor
GNIET
06.2014 - 06.2016
Asst. Professor
K.D.K College of Engineering
07.2012 - 04.2013
Education
M.E - Embedded System & Computing
Nagpur Institute of Technology
Nagpur, MaharashtraB.E. - Information & Technology
Rajiv Gandhi (formerly known as NYSSCER) College of Engineering
Nagpur, Maharashtra12th - Science
State Board
10th - undefined
State Board
Skills
MySQL
Certification
Scrum Fundamental Certified, 830218
Timeline
Customer Adoption Manager
Coupa Software
09.2023 - Current
Associate Customer Adoption Manager
Coupa Software
01.2022 - 09.2023
Functional Consultant
Excellon Software Pvt. LTD.
07.2020 - 01.2022
Associate Functional Consultant
Excellon Software Pvt. LTD.
01.2019 - 07.2020
Asst. Professor
Nagpur Institute of Technology
06.2016 - 12.2019
Asst. Professor
GNIET
06.2014 - 06.2016
Asst. Professor
K.D.K College of Engineering
07.2012 - 04.2013
B.E. - Information & Technology
Rajiv Gandhi (formerly known as NYSSCER) College of Engineering
12th - Science
State Board
10th - undefined
State Board
M.E - Embedded System & Computing
Nagpur Institute of Technology
Languages
Hindi
English
Marathi
Personal Information
- Father's Name: Chhaban
- Date of Birth: 12/10/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I, hereby, declare that all the information furnished above is true to best of my knowledge and belief.
Personal Information
- Father's Name: Chhaban
- Date of Birth: 12/10/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
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