Piyush Prashant
Hyderabad
Summary
Driven by a passion for leveraging data to drive business growth, I excelled as a Product Analyst at Infor India, where I implemented strategies that significantly increased revenue. At Accenture, I enhanced software quality through best practices and insightful product planning. Skilled in Data Modeling and fostering a culture of continuous learning, I consistently deliver results that exceed business objectives.
Overview
7
7
years of professional experience
Work History
Product Analyst
Infor India Private Limited
10.2022 - Current
- Work closely with customers to define their business requirements and help them adopt solutions to streamline operations and increase revenue.
- Conduct thorough needs assessments to understand customer pain points and business objectives.
- Drive product demos, walk-throughs, and solution reviews with customers to ensure clear understanding and alignment.
- Design, configure, and set up proof of concepts and pilots for high-priority and large customers to ensure successful implementations.
- Customize and configure solutions to meet specific customer business scenarios and requirements.
- Address customer issues and concerns in a timely fashion to ensure high levels of customer satisfaction.
- Provide exceptional and timely service in this customer-facing role by aligning working hours to overlap with customer time zones.
- Coordinate with internal teams as needed to meet customer needs and requirements.
- Manage customer expectations while ensuring that internal resources are effectively utilized.
- Knowledge of APIs and web services for integrating SaaS products with other systems.
- Proven ability to build and maintain strong customer relationships, ensuring ongoing satisfaction and loyalty.
- Experience in acting as a trusted advisor to clients, guiding them through the implementation process and beyond.
- Commitment to staying updated with the latest industry trends, product updates, and best practices.
Senior Software Engineer
Accenture Solutions Private
05.2017 - 09.2022
- Designed and implemented JDA solutions tailored to client-specific business requirements.
- Configured and customized JDA applications, including JDA Warehouse Management System (WMS), Demand Planning, and Transportation Management.
- Led end-to-end project implementations, ensuring successful deployment and integration with existing systems.
- Demonstrated expertise in JDA modules, leveraging technical skills in SQL, Java, and other relevant technologies.
- Performed data analysis and migration tasks as required for successful implementation.
- Troubleshot and resolved issues, ensuring the optimal performance of JDA solutions.
- Acted as the primary point of contact for clients throughout the project lifecycle.
- Conducted regular client meetings to review project progress, address concerns, and ensure alignment with business objectives.
- Provided comprehensive training and support to client teams for successful adoption of JDA solutions.
Education
Bachelor of Science - Computer Science
KIIT UNIVERSITY
BHUBANESHWAR04.2017
Skills
- Worked in SAAS product
- SQL server
- PLSQL
- JDA WMS and INFOR WMS product
- Data Correction
- Java code
- Google Data Studio
- POSTMAN TOOL
Reading about Famous celebrities
I like reading about famous celebrities
Timeline
Product Analyst
Infor India Private Limited
10.2022 - Current
Senior Software Engineer
Accenture Solutions Private
05.2017 - 09.2022
Bachelor of Science - Computer Science
KIIT UNIVERSITY
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