Piyush Sadaphule

Senior Technical Support Executive

Wovvtech

Navi Mumbai

02.2022 - Current

Collaborated with developers in debugging code errors in order to resolve application bugs quickly
Provided technical guidance to users on application-related issues, including installation, configuration, upgrades and troubleshooting
Worked with developers and IT teams to troubleshoot data or performance problems
Installed and updated software in new server and maintained the performance of software
Developed SQL Queries in SQL Server Management Studio
Monitored running database server and performed tuning techniques
Installed, configured, upgraded and managed multiple databases on various platforms including Oracle, SQL Server and MySQL
Optimized SQL queries and stored procedures, reducing execution time by significant percentages
Provided technical assistance and guidance to junior team members when required
Provided remote technical assistance using remote access tools such as GoToAssist or TeamViewer
Optimized existing queries for better performance using SQL query tuning techniques
Created database objects such as tables, views, stored procedures in MS SQL Server
Maintained detailed records of application support activities and documented solutions to common problems
Provided application support and maintenance for clients, troubleshooting any issues that arose
Provided technical support for software applications related to trading securities online
Maintained existing applications, resolved technical issues and provided user support
Configured and handled SFTP and FTP.

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