Piyush Sahal

• Act as Subject Matter Expert (SME) and Technical Advisor for Office 365 Services
• Leading Office 365 Service for 40K users and managing Office365 Operations for tenant of around 30K + SharePoint/Teams Sites
• Led Integrations Projects for newly acquired companies by NT from phase of SOW, Resource Utilization Budget, Tools Budget, POC, UAT
• Collaboratively driving change management and adoption activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing workloads, and identify opportunities within NT
• Testing and practicing newly introduced features and solutions from Microsoft for Modern Workplace, Strategy planning & implementing new services and policies for NT Office 365 Tenant
• Configuring Retention Policies, planning and managing Backup for Office365
• Responsible for the driving change process as per ITIL service management framework
• Building in-house expertise to support the new services and solutions that is being deployed
• Managing priority incidents for NT adhering to SLA timelines, providing RCA on incidents
• Ensuring the operational health of Teams, SharePoint, and other O365 services and maintaining their security, availability, performance, interoperability, and reliability
• Communicate to Clients and Internal personnel including large audience (public speaking)
• Provided tremendous value-add to the project, by translating business requirements into to technical specifications
• Influence decisions and project direction at the executive level (Relationship Management)
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• End to end Deployment of new solutions/ features - Technical Requirement Gathering, Planning, Testing - POC, Implementation and Deployment as per Agile, Waterfall methodologies
• Drive change and was part of Early Adopters for some of Microsoft
• Solutions/features/Tools like MS Teams, Microsoft Viva, Migration Manager for Streams
• Migrated Yammer network for different domains
• Completed Integrations for acquisitions done by NT
• Migrated different Cloud Environment like Gdrive (GSuite) and Box to Office365 Environment
• Deployed Multi-Geo Environment for NT Internal Infra To expand the Microsoft 365 presence to multiple geographic regions or countries within existing tenant prepared multi-geo environment in NT to move SharePoint Site and OneDrive profiles to a specific Geo-location to meet the data residency requirement
• Implemented Microsoft CoE Stater Kit for Power Platform and Teams Governance: -To Manage and Govern the ever-increasing usage and adoption of Power Platform, deployed CoE Starter kit with all its components Managing and maintaining it, to accommodate all newly released features.