PIYUSH SHUKLA

Resolved application issues through collaboration with business and development teams in UAT and production, minimizing downtime.

• Executed change management and release deployments in production using Jira, ensuring effective incident tracking and minimal disruption.
• Conducted performance testing and environment setup, enhancing service delivery and optimizing system efficiency.
• Monitored application logs and background processes, ensuring smooth execution of EOD/BOD operations and timely issue resolution.
• Managed credit card onboarding applications for seamless integration across digital platforms and third-party systems.
• Performed proactive maintenance on applications and servers, adhering to operational checklists.
• Supported monthly OS patching on AIX servers, ensuring stability and compliance.
• Developed shell scripts to automate operational tasks, significantly reducing manual effort.

Developed software solutions using Java for client projects.

• Collaborated with development teams to address bugs, validated fixes in UAT, and facilitated production deployment approvals for seamless releases.

Executed proactive maintenance of applications and servers through defined checklists for optimal performance.

Analyzed application logs during incidents, shared L1/L2 reports, and managed defect tracking via JIRA to ensure timely resolution.

• Automated operational tasks using shell scripting, improving service health checks and batch job verifications for better operational reliability.
• Validated EOD and BOD batch job executions, ensuring accurate report generation status for operations.
• Oversaw monitoring of middleware components to maintain system stability, utilizing WebSphere queues and OEM reports.
• Engaged in disaster recovery drills, documenting transaction execution and validation of successful recoveries.
• Administered cluster configurations and application deployments across clustered environments for scalability.