Pooja Bargode
Virar
Summary
Diligent and ambitious deputy manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.
Overview
6
6
years of professional experience
Work History
Deputy Manager
ICICI Bank Limited
Mumbai
03.2023 - Current
- Processed payment requests and ensured accuracy of financial data.
- Reviewed invoices for accuracy prior to submitting them for payment approval.
- Performed daily audits of bank statements for accuracy and completeness.
- Assisted customers with payment inquiries
- Ensured prompt payment processing through regular communication with various internal departments.
- Reviewed and verified accuracy of invoices prior to payment processing.
- Managed the preparation of monthly balance sheet reconciliations for various accounts.
- Achieved financial data accuracy by reviewing and reconciling bank statements.
- Managed month-end close procedures for efficient reconciliation.
Assistant Manager
Kotak Mahindra Bank Limited
Mumbai
10.2018 - 02.2023
- Participated in team meetings to provide feedback on operational issues and solutions.
- Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Analyzed customer profiles to determine their risk level based on various criteria such as occupation, nationality or source of funds.
- Ensured that the company adheres to internal control standards by performing periodic reviews and audits of accounts opened and closed during the period under review.
- Prepared reports detailing activities such as number of accounts opened each day.
- Verified customer identity and other relevant information against applicable regulations.
- Provided support to team members whenever required.
- Collaborated with other departments such as IT or Risk Management when needed.
Education
Post Graduation Diploma In Finance And Management - Finance
Mumbai University
Mumbai, MH03-2022
Graduate - Bachelor In Management Study
Patkar College
Mumbai, MH03-2017
Skills
- Performance Improvements
- Root Cause Analysis
- Organizational Development
- Workflow Management
- Internal Controls
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Deputy Manager
ICICI Bank Limited
03.2023 - Current
Assistant Manager
Kotak Mahindra Bank Limited
10.2018 - 02.2023
Post Graduation Diploma In Finance And Management - Finance
Mumbai University
Graduate - Bachelor In Management Study
Patkar College
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