Pooja Deshmukh
Project Manager
Mumbai
Summary
I am interested to work in an organisation where I can strive for skill development and break my barriers to achieve professional perfection, keeping an innovative and positive approach.
I am willing o work in a challenging environment through which I can evolve as professional and grow with th organisation.
Overview
7
7
years of professional experience
Work History
Senior Associate – Project Team
HDFC Ergo General insurance company
12.2022 - Current
- Co-ordination with stake holders and IT team for system development
- Support the Project team in various activities and projects
- Part of Project team Operations, handling the UAT team
- Understand the requirement received from business team, check the system feasibility
- Discuss the requirement with IT team and draft the business requirement document (BRD)
- Post development of BRD, get the UAT done and sign off
- Monitoring the KYC project and necessary follow-up with respective teams for closure of open cases
- Monitoring the issues for Corporate, Motor and Health Products
- Review and analyze system specifications
- Collaborate with QA Engineers to develop effective strategies and test plans
- Execute test cases (manual or automated) and analyse results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Junior Associate
HDFC Ergo General insurance company
03.2017 - 11.2022
- Worked with Operations team for Property Engineering Marine and Health issuance
- Quality Check and Processing of Policy Issuance for Commercial Products
- Maintaining & Updating Productivity Reports to Ensure Smooth Functioning & Adherence of Processes in the Department
- Ensuring High Level Quality of Service Delivery and Customer Satisfaction
- Follow-up with the Channels/Intermediaries & Co-Ordination with Underwriters Wherever Information is pending for Issuance of Policy/Endorsements/any other document
- To make sure all the client demands met in the given time period
- Maintaining Reports on Daily weekly Monthly and quarterly basis for policy issuances
- Maintaining MIS of overall premium booking done for the particular month which is published at month end
- Liaise with account team, and Corporate Sales team, Underwring, IT team co-ordination for system errors resolution
- Publishing discrepancy register to sales and clearing the same on a day to day basis
- Coordinating with internal risk management team for regular audit process.
Education
T.Y.Bsc .IT -
Mumbai
01.2016 - 01.2016
HSC - undefined
Mumbai
SSC - undefined
Mumbai
Skills
To Work as a Team
Adaptable
fast learner
Positive Attitude
Enthusiastic
Hardworking and avid learner
Good Communication and Presentation Skill
Project Coordination
Additional Qualification
- Completed MSCIT with “A” grade.
- English Typing 30w.p.m
Personal Information
- Date of Birth: 05/23/1995
- Marital Status: Married
Timeline
Senior Associate – Project Team
HDFC Ergo General insurance company
12.2022 - Current
Junior Associate
HDFC Ergo General insurance company
03.2017 - 11.2022
T.Y.Bsc .IT -
Mumbai
01.2016 - 01.2016
HSC - undefined
Mumbai
SSC - undefined
Mumbai
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