POOJA DHIMAN
DELHI
Summary
Dynamic Administrative Executive with a proven track record at ABHINAV PUBLIC SCHOOL, excelling in event coordination and customer service. Expert in Microsoft Excel for efficient record management, I streamlined office operations and enhanced communication, significantly improving stakeholder engagement and satisfaction. Committed to fostering a collaborative environment and delivering exceptional support to staff and students.
Overview
8
8
years of professional experience
Work History
Administrative Executive
ABHINAV PUBLIC SCHOOL
06.2017 - Current
- Developed communication materials such as newsletters or flyers related to upcoming events.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Performed data entry into the school's computer systems.
- Coordinated events such as open house nights, parent-teacher conferences, assemblies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided assistance during registration periods by verifying enrollment documentation.
- Compiled information for special projects or presentations as requested by administration.
- Responded to customer issues to provide immediate resolution and improve retention.
- Collaborated with other departments within the school district on special projects.
- Handled incoming calls from parents and other stakeholders in a professional manner.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized and maintained student records, including transcripts, immunization forms, and other documents.
- Provided administrative support to teachers, staff members, and students.
Education
MBA - Human Resources Management
KURUKSHETRA UNIVERSITY
KURUKSHETRA07-2014
BBA - Commerce
KURUKSHETRA UNIVERSITY
CHANDIGARH06-2009
Skills
- Event coordination
- Data entry
- Microsoft Excel
- Record management
- Office equipment maintenance
- Customer service
- Drafting correspondence
- Filing and data archiving
- Professional correspondence
Timeline
Administrative Executive
ABHINAV PUBLIC SCHOOL
06.2017 - Current
MBA - Human Resources Management
KURUKSHETRA UNIVERSITY
BBA - Commerce
KURUKSHETRA UNIVERSITY
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