Pooja Manjooran
Product Manager
Bangalore
Summary
Enthusiastic IT professional skilled in collaborating with cross-functional teams and customers to facilitate the development, growth & delivery of high-quality products. Seeking a position that offers professional challenges utilizing product management, problem-solving and analytical skills. Proficient in thriving under pressure, adapting to new environments, and proactively takes on added responsibilities to achieve team objectives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager - Ecosystems
Framewirk (Sunbird Product Ecosystem)
10.2022 - Current
- Facilitated product adoption by comprehending market needs and delivering value, initiating RFCs, collaboratively shaping the roadmap with stakeholders, offering necessary feedback and support, while ensuring all pertinent enhancements align with the product roadmap and vision.
- Developed and prioritized product features, crafted the product roadmap, documented user stories, specifications, and product features into detailed work orders for effective communication across teams, establishing essential requirements. Additionally, successfully addressed and resolved long-standing backlog items.
- Led cross-functional teams and coordinated project planning and execution with team members and team leads.
- Addressed intricate technical challenges through close collaboration with engineering teams, fostering innovative solutions. Engaged in enhancing product quality to drive greater adoption and ensure its relevance across various market demands and domains.
- Identified and addressed product gaps that impeded adoption and may have posed potential security concerns.
- Organized community events, bootcamps, panel discussions, and code contribution programs, as well as regular working group meetings, to facilitate expansion of open source community and encourage community contributions.
Delivery Lead / QA Manager
Mad Street Den Technologies
02.2021 - 02.2022
- Handled end-to-end customer delivery and managed the QA Team.
- Reviewed solution architecture proposals to provide technical direction and feasibility.
- On-boarded clients to the AI engines with the required customisation and validated the output.
- Served as the primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Managed delivery documentation and participated in internal and external delivery audits.
- Closely worked with product and engineering teams giving iterative feedback and participated in product development.
- Exposure to AWS and have also worked with Postman, Jira, Excel, Kibana, Solr extensively.
- Familiar with Python, SQL and Html/CSS.
QA Engineer
Mad Street Den Technologies
06.2018 - 01.2021
- Built and lead a team of 5, technical and manual Quality Analysts.
- Implemented regression testing and automated weekly reports for tracking quality.
- Developed traceability documentation to aid in investigating faults and quality issues.
- Conducted demos in product inspections and also during pre-sales.
- Contributed to root cause analysis to determine core reason for failures and errors, and also partnered with senior management to find appropriate solutions.
- Built a catalog management system for different varieties of catalogues. Scraped about 20 e-commerce websites for building non-english (Spanish, Japanese) catalog management dictionaries.
QA Intern
Mad Street Den Technologies
01.2018 - 05.2018
- Conducted benchmarking analysis for the product by analysing with that of the competitors.
- Supported, implemented and helped shape test approach by identifying solutions to recurring issues.
- Developed weekly, and other statistical reports for leadership team
- Worked on quality improvement programs, understanding the nature and requirements of the customers.
Education
B.Tech - Computer Science & Engineering
Rajagiri School of Science & Technology
Kerala 08.2013 - 05.2017
Skills
Product Lifecycle Management
undefinedTimeline
Product Manager - Ecosystems
Framewirk (Sunbird Product Ecosystem)
10.2022 - Current
Delivery Lead / QA Manager
Mad Street Den Technologies
02.2021 - 02.2022
QA Engineer
Mad Street Den Technologies
06.2018 - 01.2021
QA Intern
Mad Street Den Technologies
01.2018 - 05.2018
B.Tech - Computer Science & Engineering
Rajagiri School of Science & Technology
08.2013 - 05.2017
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