Summary
Overview
Work History
Education
Skills
TECHNICAL & LANGUAGE PROFICIENCY
Timeline
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Pooja Mulchandani

Pooja Mulchandani

Summary

Dynamic and client-focused professional with a strong background in the real estate industry, specializing in customer relationship management and sales. Demonstrated success in handling high-net-worth clients, understanding property requirements, negotiating deals, and supporting end-to-end sales processes. Adept at communication, building rapport, and delivering exceptional customer service in a competitive real estate market.

Overview

13
13
years of professional experience

Work History

Business Developer

25das
01.2023
  • - Developed and nurtured client relationships, focusing on property investment solutions.
  • - Conducted market research, identified new business opportunities, and followed up on leads.
  • Acted as a key communication bridge between clients and internal teams to streamline project delivery.

Relationship Head – Real Estate

01.2024 - 01.2025
  • - Led client onboarding and relationship management for premium real estate projects.
  • - Guided customers through property selection, site visits, and documentation.
  • - Achieved high customer satisfaction through responsive communication and tailored solutions.
  • - Worked closely with builder sales teams to ensure smooth project coordination and timely handovers.

Freelance Modeling

01.2012 - 01.2018
  • - Represented various lifestyle and fashion brands, enhanced interpersonal skills and public representation.

Relationship Consultant

Nventure
01.2013 - 01.2014
  • - Engaged with real estate buyers to understand preferences and match them with suitable properties.
  • - Supported sales cycles, negotiated terms, and resolved customer queries pre- and post-sale.

Business Analyst

IBM
01.2012 - 01.2013
  • - Worked on client-facing roles in IT consulting, contributing to strong analytical and interpersonal foundations.

Education

Master of Computer Applications (MCA) -

Ranchi University

Skills

  • Real Estate Sales & Business Development
  • Customer Relationship Management (CRM)
  • Excellent Verbal & Written Communication
  • Lead Generation & Follow-ups
  • Negotiation & Closing Skills
  • Client Need Analysis
  • After-Sales Support
  • Market Intelligence & Competitor Tracking

TECHNICAL & LANGUAGE PROFICIENCY

Tools: Microsoft Excel, Google Sheets, CRM Software (e.g., Salesforce, HubSpot)
Languages: English, Hindi, Marathi, Sindhi

Timeline

Relationship Head – Real Estate

01.2024 - 01.2025

Business Developer

25das
01.2023

Relationship Consultant

Nventure
01.2013 - 01.2014

Freelance Modeling

01.2012 - 01.2018

Business Analyst

IBM
01.2012 - 01.2013

Master of Computer Applications (MCA) -

Ranchi University

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Pooja Mulchandani