Pooja Pardeshi
Pune
Summary
Innovative problem-solver with 4.5+ years of experience as an IT/Banking Domain business analyst in requirement gathering and Application Development. Ability to identify challenges and develop solutions using root cause and workflow analysis. Offering exceptional business judgment, analytical and social skills to aid the successful meeting of the company and client goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Business Analyst
HSBC Software Development
Pune
02.2023 - Current
- Worked for Global market which involved Hong Kong, UK, India & Poland in Non Financial Risk Domain for Tax validation Project Named Tax Form Validator which aimed at creating a Digital platform for Self certification of Tax forms for Bank Customers.
- Reviewed and analyzed business requirements to develop detailed functional specifications.
- Developed test plans and conducted user Acceptance testing to ensure accuracy of user requirements.
- Facilitated meetings between stakeholders, users, and development teams to review progress on projects.
- Conducted gap analysis between existing systems and proposed changes to identify areas for improvement.
- Performed root cause analysis of complex problems in order to recommend process improvements or cost savings measures.
- Documented operational procedures for new systems implementations.
- Coordinated with IT teams to ensure smooth deployment of new technologies into production environments.
Business Analyst
IndusInd Bank
Pune
01.2022 - Current
- Analysis of business requirements for BRD, FRD by participating in brainstorming sessions with senior stakeholders - ensuring all the business use cases are covered
- Ensure issues are identified, tracked, reported and resolved in a timely manner
- Experience in documenting requirements and expectations - BRD, FRD, Workflow Diagrams, Wireframes, and User stories
- Experience in Agile Methodology
- Handling Change requests, getting approval, impact analysis, maintaining CR log, consulting with internal stakeholders ensuring delivery on time
- Performed test case reviews and client demonstration, assisted UAT
- Actively involved in Software Development lifecycle (SDLC) and process oriented
- Working knowledge and experience in Banking domain.
Business Analyst/Consultant
Kotak Mahindra Bank
07.2019 - 08.2021
- Worked for current and savings account Application
- Collaborated with both Development and Business Team to create complete technical and functional specification
- Co-ordinated with IT/ Business Intelligent Unit (BIU), and Customer Value Management for system development and process initiatives
- Created various process diagrams, activity diagrams, use cases, end-to-end data flow, and prepared the screen mockups and designs
- Designed and executed Test Strategy, Test Plan, Test Scenarios, and Test Cases based on the requirements for applications.
Deputy Manager, Relationship Manager
ICICI Bank
04.2017 - 07.2019
- Spearheaded a team of 10 sales officers for business development of credit cards and Personal Loan across the branch banking channel for Unsecured Assets business.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Provided guidance and support to team members to help them achieve goals.
Education
PG Diploma - Banking & Finance
Manipal University
01.2017
B-Com Graduate -
Pune University
01.2015
Skills
- Requirement Gathering
- Wireframes, Workflow Diagrams
- Agile Methodology
- Team Lead
- SDLC
- UAT
- Communication
- Documentation
- Problem Solver
- Stakeholder relationship management
- MS Office, Excel
- Confluence
- JIRA
- Microsoft Visio, Power BI
Certification
Agile Certifications (Internal)
Accomplishments
Participated with the Worldwide Fund towards their eco-friendly drive
Projects
Tax Form Validator
Indus Corporate Application
Online Asset Portal Kotak Salesforce Application
Timeline
Associate Business Analyst
HSBC Software Development
02.2023 - Current
Business Analyst
IndusInd Bank
01.2022 - Current
Business Analyst/Consultant
Kotak Mahindra Bank
07.2019 - 08.2021
Deputy Manager, Relationship Manager
ICICI Bank
04.2017 - 07.2019
PG Diploma - Banking & Finance
Manipal University
B-Com Graduate -
Pune University
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