Pooja Rani
Hamirpur, Himachal Pradesh (HP)
Summary
Hardworking Senior Associate enthusiastic about take on exciting new challenges . Dynamic communicator with disciplined approach. Hardworking Senior Associate enthusiastic about take on exciting new challenges . Dynamic communicator with disciplined approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sr. Associate
WNS Global Services Private
08.2022 - 07.2024
- Supported clients during times of emergency or unexpected schedule changes by providing flexible availability for last-minute bookings.
- Managed travel arrangements for executives including flight booking, hotel reservations, ground transportation coordination, and itinerary creation.
- Maintained accurate records of flight data, including passenger counts and special accommodations requests.
Relationship Manager
StarTek
05.2021 - 08.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
Education
Bachelor of Arts -
School of Open Delhi University
New Delhi, India 04.2001 -
Aviation, Hospitality And Travel Management
Frankfinn
Hamirpur, Himachal Pradesh (HP) 05.2018
High School Diploma -
Sr Secondary School Bhareri
Himachal Hamirpur (HP) 04.2001 -
Skills
- Knowledge regarding (GDS) Amadeus,Sabre and galileo
- Time management
- Leadership quality
Certification
Volley ball player Hamirpur Distt. School Sports Association.
Timeline
Sr. Associate
WNS Global Services Private
08.2022 - 07.2024
Relationship Manager
StarTek
05.2021 - 08.2022
Volley ball player Hamirpur Distt. School Sports Association.
08-2015
Bachelor of Arts -
School of Open Delhi University
04.2001 -
High School Diploma -
Sr Secondary School Bhareri
04.2001 -
Aviation, Hospitality And Travel Management
Frankfinn
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