Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
BusinessDevelopmentManager
Pooja R. Panday

Pooja R. Panday

Navi Mumbai

Summary

Dynamic and results-driven professional with over 13 years of comprehensive experience across operations, business development, account management, and event coordination. Highly skilled in stakeholder engagement, vendor and team management, and the optimization of business processes. Demonstrated expertise in leading large-scale projects, enhancing customer experience, and driving operational excellence through strategic planning and cross-functional collaboration.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Manager – Client Servicing

The Event Studio
01.2024 - 12.2024
  • Lead end-to-end event operations from planning to on-site execution.
  • Manage key stakeholder relationships and vendor coordination.
  • Oversee logistics, internal team collaboration, and customer interactions.
  • Maintain reporting systems and analyze operational metrics.

Senior Executive – ER

Infojini Consulting
03.2022 - 12.2023
  • Handled redeployment and contract placement for healthcare professionals.
  • Liaised with recruitment teams and external stakeholders.
  • Monitored job postings, screened candidates, and maintained databases.
  • Oversaw CRM systems and operational reporting.

Associate

Capgemini Consulting
10.2015 - 06.2019
  • Managed over 400+ customer visits annually, streamlining support operations.
  • Directed vendor engagement and MIS reporting.
  • Supported internal digital projects as a functional consultant.

Customer Service Executive (Sales Support)

Lakhani Builders Pvt. Ltd.
04.2014 - 10.2015
  • Administered marketing operations and customer relationship management.
  • Executed market research to support strategic planning.
  • Handled social media outreach and customer service.

Account Manager

Avotus Corporation / Anthelio
11.2011 - 04.2013
  • Managed client acquisition and sales operations.
  • Collaborated with delivery and sector teams on sales strategy.
  • Created marketing material and oversaw customer engagement initiatives.

Sr. Business Development Executive

CIGNEX Technology Inc / Netscribes
09.2010 - 10.2011
  • Led demand generation and market research projects.
  • Managed client pipelines and developed sales collateral.

Education

Bachelor of Business Administration -

Suresh Gyan Vihar University
01.2023 - Current

Higher Secondary Certificate - undefined

Changu Kana Thakur High School & College
01.2001 - 01.2002

Secondary School Certificate - undefined

Dnyan Pushpa Vidya Niketan School & College
01.1999 - 01.2000

Skills

Salesforce

Accomplishments

  • Awarded Excellence in Service six times at Capgemini Consulting.
  • Multiple recognitions for outstanding performance in operations and business development.
  • Led micro-projects in partnership with NGOs for community outreach.

Personal Information

  • Date of Birth: 10/18/84
  • Marital Status: Single

Timeline

Manager – Client Servicing

The Event Studio
01.2024 - 12.2024

Bachelor of Business Administration -

Suresh Gyan Vihar University
01.2023 - Current

Senior Executive – ER

Infojini Consulting
03.2022 - 12.2023

Associate

Capgemini Consulting
10.2015 - 06.2019

Customer Service Executive (Sales Support)

Lakhani Builders Pvt. Ltd.
04.2014 - 10.2015

Account Manager

Avotus Corporation / Anthelio
11.2011 - 04.2013

Sr. Business Development Executive

CIGNEX Technology Inc / Netscribes
09.2010 - 10.2011

Higher Secondary Certificate - undefined

Changu Kana Thakur High School & College
01.2001 - 01.2002

Secondary School Certificate - undefined

Dnyan Pushpa Vidya Niketan School & College
01.1999 - 01.2000

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Pooja R. Panday