Pooja Yadav
Mumbai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of post-secondary education
Work History
Phone Banking Officer
ICICI Bank
Mumbai
08.2022 - 01.2023
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services.
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Used CRM system daily to maximize service opportunities and enhance communication.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking information.
Education
Intermediate -
SPP New Era Junior College
Ulhasnagar 06.2014 - 02.2015
Bachelor - Commerce
Mumbai University
Ulhasnagar 06.2018 - 10.2020
High School -
Jaslok High School
Ulhasnagar 06.2012 - 03.2013
Skills
Hedging service expertise
Timeline
Phone Banking Officer
ICICI Bank
08.2022 - 01.2023
Bachelor - Commerce
Mumbai University
06.2018 - 10.2020
Intermediate -
SPP New Era Junior College
06.2014 - 02.2015
High School -
Jaslok High School
06.2012 - 03.2013
Similar Profiles
Edison Ravi KoilpillaiEdison Ravi Koilpillai
IT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI PrudentialIT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI Prudential
VISAL VIJAYAKUMARVISAL VIJAYAKUMAR
DEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANKDEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANK
SANTOSH GUPTASANTOSH GUPTA
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))
ASSAD ULLA KHANASSAD ULLA KHAN
Team Leader (Banking Process) Multi Products at ICICI BankTeam Leader (Banking Process) Multi Products at ICICI Bank
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP