POOJA SURESH

IT Business Analyst

Hyderabad

Summary

Detail-oriented IT Business Analyst with 3+ years of experience at ICICI Bank specializing in financial technology and enterprise solutions. Proven expertise in optimizing workflows for Provident Fund Management Systems and managing complex API integrations. NIT Calicut alumna adept at bridging the gap between business requirements and technical execution in Agile environments.

Overview

years of professional experience

Languages

Work History

Manager (Band 1, IT Business Analyst)

ICICI BANK

Hyderabad, India

06.2022 - Current

Project: Provident Fund Management System.
Spearheaded the integration of APIs to automate fund transactions, reducing manual errors, and improving system processing efficiency.
Lead elicitation and documentation of complex business requirements, translating financial needs into actionable, functional specifications.
Ensured 100% adherence to regulatory standards and audit readiness by implementing robust data security protocols.
Collaborated with cross-functional development teams to deliver seamless, end-to-end system implementations.
Optimized internal workflows for financial management, resulting in improved system uptime and data accuracy.

Intern - Aircraft Research and Design Center

Hindustan Aeronautics Limited (HAL)

07.2021 - 07.2021

Conducted in-depth research and analysis on Network-Centric Warfare/Operations protocols.
Analyzed high-level data flow and communication strategies within defense-grade enterprise systems.

Education

Bachelor of Technology (B.Tech) - Electronics and Communication Engineering

National Institute of Technology (NIT), Calicut

Kozhikode, India

05-2022

Secondary/ Higher Secondary Education -

Mar Thoma Public School, Kakkanad

Skills

Business Analysis: Requirement Gathering, Gap Analysis, User Stories

Data & Tools: SQL, Power BI, API Integration & Testing (Postman), Jira

Timeline