
Strategic Business Analyst and Certified Associate Project Manager with proven success in driving large-scale transformation programmes, portfolio management, and pre-sales engagements. Skilled in requirement elicitation, scope definition, and stakeholder alignment, with deep expertise in Loan IQ and commercial lending. Adept at business process modeling, UI/UX collaboration, and Agile delivery (Scrum, SAFe), ensuring scalable, compliant, and high-impact solutions. Recognized for bridging business and technology, optimizing efficiency through automation, and delivering projects on time and within budget.
· Worked as a Business Analyst and QA/UAT Analyst for Loan IQ transformation and enhancement initiatives across syndicated and commercial lending operations.
· Gathered, analysed, and validated business requirements from Loan Operations, Compliance, and Technology stakeholders for Loan IQ-related changes and system enhancements.
· Prepared functional requirement documents, business process flows, AS-IS / TO-BE analysis, and supported impact assessment activities for Loan IQ implementations.
· Authored and executed UAT test cases for Loan IQ functionalities including Drawdowns, rollovers, payments, interest processing & fee Processing.
· Utilised JIRA for test case management, UAT execution tracking, defect logging, defect prioritisation, and closure validation.
· Coordinated with business users and technology teams to manage UAT cycles, defect retesting activities, and production sign-offs.
· Performed end-to-end validation of Loan IQ workflows to ensure alignment with business requirements, operational procedures, and regulatory standards.
· Maintained UAT status reports, defect trackers, test evidence, and progress dashboards using Excel and JIRA.
· Collaborated with cross-functional global teams to support successful implementation, onboarding, and rollout activities across multiple regions.
· Participated in Agile ceremonies including sprint planning, backlog grooming, defect review discussions, and stakeholder walkthrough sessions.
· Supported process improvement initiatives by identifying operational gaps, reducing manual intervention, and enhancing testing efficiency within Loan IQ processes