Poonam Sai
Bangalore
Summary
Dynamic Senior Sales Operations Executive at Azuga with a proven track record in lead generation and prospect targeting. Cultivated key client relationships, driving significant sales growth. Expert in Salesforce and campaign creation, leveraging analytical skills to enhance performance metrics and deliver impactful results. Strong communicator committed to fostering long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales Operations Executive
Azuga - A Bridgestone Company
Bengaluru
09.2022 - Current
- Completed and submitted monthly and yearly reports to support executive decision making.
- Enhanced customer engagement through the implementation of targeted social media campaigns and content strategies.
- Cultivated strong relationships with key clients, resulting in repeat business and long-term loyalty.
- Developed key partnerships with industry influencers to expand brand reach and drive sales growth.
- Responsible for Lead Attribution and Lead assignment based on the channel through which leads are received.
- Leveraged LinkedIn Sales Navigator to identify, target, and engage with high-value prospects, driving lead generation and business development.
- Utilized Salesforce for comprehensive lead management, tracking customer interactions, and conducting in-depth research to nurture prospects.
- Applied advanced features of ZoomInfo to enhance data accuracy, build detailed prospect profiles, and improve targeted outreach, contributing to data-driven marketing strategies and sales growth.
Lead Research Specialist
Azuga - A Bridgestone Company
Bengaluru
03.2021 - 08.2022
- Developed comprehensive reports detailing research methodologies, results, and recommendations for future initiatives.
- Achieved significant improvements in data quality by developing rigorous quality control measures for the research process.
- Enhanced research efficiency by streamlining data collection processes and implementing advanced analytical tools.
- Strengthened organizational reputation with well-researched publications showcasing cutting-edge methodology advancements.
Quality Analyst
WNS Global Services
Bengaluru
10.2018 - 01.2021
- Call monitoring for onshore agents (Business insurance calls recorded by the U.S sales specialist and monitoring the same).
- Semi voice process - Data validation and quality assurance.
- Business insurance calls recorded by the U.S specialist and monitoring the same.
- Always a part of monthly calibrations and achieved the targets.
- Ensuring that all work is carried out on time with the company's standards and external regulations.
- Meeting the requirements in order to reach out to the service level agreements.
- Giving advice and support on a range of quality issues as required.
- Helping with process training for new employees and subordinates.
Education
Bachelors Of Commerce - Accountancy & Business Management
Jain College
Bengaluru, India02.2017
High School Diploma -
Alva's PU College
Mangalore, India03.2014
Skills
- Prospect targeting
- Lead generation
- Sales coordination
- Promotions
- Performance metrics analysis
- Campaign creation
Languages
English, Intermediate (B1)
Certification
- Employee of the Quarter
- Certified Makeup Artist
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Sales Operations Executive
Azuga - A Bridgestone Company
09.2022 - Current
Lead Research Specialist
Azuga - A Bridgestone Company
03.2021 - 08.2022
Quality Analyst
WNS Global Services
10.2018 - 01.2021
Bachelors Of Commerce - Accountancy & Business Management
Jain College
High School Diploma -
Alva's PU College
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