Summary
Overview
Work History
Education
Skills
Timeline
Generic
Poornima Vibin

Poornima Vibin

Bengaluru

Summary

Dynamic HR professional with a proven track record at AtkinsRealis, excelling in HR operations, project management and stakeholder engagement. Adept at optimizing HR processes through technology and fostering strong relationships. Skilled in problem-solving and communication, I drive operational excellence and enhance employee experiences, ensuring compliance and continuous improvement in service delivery.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Senior HR Account Lead – Project Management

AtkinsRealis
07.2025 - Current
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Project Planning and Execution to develop detailed project plans, timelines, and budgets; assign tasks; monitor and adjust as needed.
  • Stakeholder Management: Communicate project updates; manage expectations and conflicts.
  • Risk Management: Identify and mitigate risks; develop contingency plans.
  • Governance: Oversee release management governance and compliance; conduct impact analysis.
  • Integration Management: Collaborate to integrate HR systems seamlessly.
  • HR Process Optimization: Streamline and optimize HR processes through technology.
  • Collaboration: Build strong stakeholder relationships and ensure alignment.
  • User Acceptance Testing: Manage UAT process end to end.
  • Project Plan Execution: Lead development and execution of project plans.
  • Shared Service Interaction: Work with shared service teams for smooth execution.
  • Change Management: Drive change and update documentation.

Senior HR Account Lead - Operations

AtkinsRealis
06.2022 - 06.2025
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Leadership & Team Management: Lead HR Operations/Service Delivery team; coach and mentor.
  • HR Service Delivery & Operational Excellence: Ensure high-quality delivery; drive continuous improvement.
  • Process Governance & Standardization: Develop and maintain SOPs; standardize processes.
  • HR Systems & Technology Enablement: Leverage ServiceNow & Workday to improve efficiency.
  • Stakeholder & Business Partnership: Support cyclical HR interventions; align operations.
  • Reporting, Insights & Analytics: Prepare insights, monitor KPIs.
  • Employee & Manager Experience: Promote self-service options and improve HR touchpoints.

HR Lead | Senior HR Associate | HR Associate/Senior Analyst

WS Atkins & Partners Overseas
02.2017 - 06.2022
  • Global support for the employees of Linxon
  • Stakeholder Management for the improvement of the process and identifying the challenges
  • Building excellent working relationships with HR teams, employees, and key stakeholders, specifically building a strong relationship with the HR Centre teams
  • Providing professional advice across a broad range of HR topics, including complex case management, taking ownership of queries within the scope of the team and agreed handoffs, working with HR Shared Service Advisors and wider team to manage these through to completion
  • Advising on policy and service impacts and proposed process changes required, ensuring that these are compliant and support process delivery standards
  • Respond to complex queries, to support the resolution of cases from managers and employees referred by Advisory in line with governance requirements and service SLAs
  • Provide support to the team on handling complex cases by providing practical guidance
  • Coach and drive team members to achieve their goals
  • Foster the spirit of teamwork and unity amongst the departments
  • Provide effective performance feedback through R&R and improvement action with support of LM where necessary
  • Demonstrate ability to lead the team and build high performance team, producing standard correspondence to employees & external parties
  • Liaising with employees, line managers and other HR colleagues
  • Working closely with the immigration, facilities, payroll and finance departments
  • Proactively contributing to improvements within the department
  • Supporting the HR team with ad-hoc projects and any other duties as requested by the HR Leader
  • Coaching and development of HRC teams around HR policies and processes, ensuring that HRC teams are competent and capable of handling activities and queries within their scope of service and that once fully understood these are handed over without service or compliance risk.
  • Manage On-boarding process for New Joiners
  • Signpost and transfer employees to other HR Services, where appropriate
  • Coaching and development of employees and line managers around HR Services policies and processes
  • Attend and contribute to HR Management and Governance Meetings as required
  • Maintain/ update/ cleanse Workday application
  • Run reports to check if the mandatory trainings have been completed on the LMS portal and chase employees accordingly.
  • Ensure to input the payroll related tasks on a timely manner for monthly reviews
  • Have a clear understanding on the boundaries of service delivery and hand-offs and operate within them.
  • Ensure current statutory and legislative requirements are being complied with.
  • Use the case management and HR system to record and maintain accurate records about activities and tasks undertaken, and update HRMS as required.
  • Work proactively to support and deliver excellent customer experience.
  • Support the HRBPs to manage and analyze workload across and to plan resources to meet both customer and commercial requirements, being flexible to support in any ad hoc activities that may need to be prioritized.
  • Support the HRBPs in reporting on team performance against metrics.
  • Advise the team of changes to policies/procedures/responsibilities and ensure they are understood.
  • Liaise with teams within HR Services, HR Business Partners, and Centers of Expertise for escalation and resolution of queries and cases.
  • Work on ‘agile teams’ to lead and support project activities, working collaboratively within the wider HR community
  • Create and improve robust internal processes and ensure future compliance
  • Identifying areas of improvement and supporting the implementation of continuous improvement initiatives.
  • Keep up to date with future trends in HR Services and contribute to internal HR Innovation and Improvement forums.
  • HR Audits checks for the work done by the team members
  • Responsible for the Operational calls for any challenging scenarios and on the conclusion of resolutions
  • Preparation and issuance of various HR letters like Offer Letter, Contract of Employment, Visa cost letters, Financial and Employment reference letters
  • Personnel file management and documentation
  • Administration of Leave Management
  • Providing accurate & timely input for payroll & benefits administration
  • Candidate’s Query Resolution
  • Uploading and updating of employee records in the employee files server
  • Uploading payroll inputs in the respective regional Payroll portal
  • Managing background References
  • Administration support for the Benefits process for Linxon
  • Managing Hire and Retire for all the Temporary Workers
  • Conduct on-the-job process training for New Hires
  • Validating the Right to Work with the New Starters Form sent by the recruiters
  • Creation of records and changes of employee record on Workday and Oracle HRMS systems
  • Dealt with the most complex and critical director’s offers in the business line which required liaising with the recruiters, IT and HRBP for Atkins

People Excellence: HR & Admin

HFN IT Services Private Ltd
06.2016 - 11.2016
  • Conduct interview process
  • Acting as the first point of call for managers on employee relations
  • Process new employees through the company orientation program which include company policies, rules, regulations, and culture.
  • Onboarding for the new joiners
  • Preparing Offer letters, joining formalities, documentation
  • Compensation planning to roll out the offer letter
  • Maintaining Master File List, filing documents.
  • Tracking leave records, time sheet etc.
  • Initiating performance appraisals on quarterly basis
  • Providing Confirmation Letters, Salary Certificates
  • Providing payroll information by collecting time and attendance records.
  • Worked on HR tool
  • Conduct background verification checks
  • Conduct Exit interviews
  • Organize and schedule meetings and appointments
  • Book / Co-ordinate travel arrangements
  • Submit and reconcile expense reports
  • Serve as the point person for maintenance, mailing, supplies, equipment, bills, and errands
  • Coordinate with IT department on all office equipment
  • Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
  • Partner with finance team for assistance on payments and reports

Verification Specialist

First Advantage Offshore Services
11.2014 - 06.2016
  • Providing Background check to all top most clients located in Australia and New Zealand.
  • Interacting with the candidates and clients in order to have better knowledge about the process.
  • Was also appointed as a POC to provide Quality Feedback to the Team, to reduce Quality Errors.
  • Providing support to the management in tracking leaves of the employees
  • Conducting refresher training sessions for the team
  • Regular meetings on the new updates in the process
  • Induction for the new joiners of the team

Education

PGDM - HR - Human Resources

Alliance University
Bengaluru, India
09-2018

BBM - HR - Human Resources Management

Baldwin Women’s Methodist College
Bengaluru, India
05-2014

Skills

  • Multitasking
  • Microsoft Word
  • Recordkeeping
  • Communication
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • Active listening

Timeline

Senior HR Account Lead – Project Management

AtkinsRealis
07.2025 - Current

Senior HR Account Lead - Operations

AtkinsRealis
06.2022 - 06.2025

HR Lead | Senior HR Associate | HR Associate/Senior Analyst

WS Atkins & Partners Overseas
02.2017 - 06.2022

People Excellence: HR & Admin

HFN IT Services Private Ltd
06.2016 - 11.2016

Verification Specialist

First Advantage Offshore Services
11.2014 - 06.2016

PGDM - HR - Human Resources

Alliance University

BBM - HR - Human Resources Management

Baldwin Women’s Methodist College

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Poornima Vibin