Prabahan Kalita
Bangalore
Summary
With nearly 11 years of diverse experience in IT services, I bring a wealth of expertise in technical delivery, API integrations, product management, and program management within the SaaS domain. Throughout my career, I have consistently demonstrated a strong commitment to driving innovation, delivering exceptional results, and exceeding client expectations. My background encompasses hands-on technical expertise coupled with strategic leadership skills, allowing me to effectively navigate complex challenges and deliver impactful solutions. As a seasoned professional, I thrive in dynamic environments, leveraging my versatile skill set to drive business growth, optimize operations, and enhance customer satisfaction. I am passionate about leveraging technology to solve real-world problems and am committed to continuous learning and professional development. I am eager to contribute my expertise and leadership to drive success in your organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SENIOR TECHNICAL PROGRAM MANAGER
UrbanPiper
Bangalore
04.2022 - Current
- Directing a team of 10 technical program managers to successfully deliver custom integration and logistics projects spanning across more than 10 countries.
- Formulated, organized, coordinated, and monitored inter-connected projects and programs that setup distributed teams for success
- Provided technical guidance in areas such as integration workflows, product scalability, testing methodologies etc.
- Facilitated and oversaw Sprint Planning, Daily Standup, Sprint Reviews, and Sprint Retrospectives to drive continuous progress and improvement within an agile project delivery environment.
- Enhanced partner experience by delivering important tools like menu validation engine, custom integration service and developer tools for testing integrations
TECHNICAL PROGRAM MANAGER
UrbanPiper
Bangalore
04.2019 - 03.2022
- Developed and maintained project plans, timelines and roadmaps for multiple projects.
- Created user stories, technical scope document, test cases in collaboration with product management team members.
- Performed risk management by identifying potential risks associated with projects and developing mitigation strategies.
- Communicated regularly with customers regarding project status updates and changes in scope or timeline.
- Delivered key integrations with Dunzo, Shadowfax, Deliveroo, Oracle Simphony, Subway and many more
Technical Sales Consultant
ShadowfaxDunzoUrbanPiper
Bangalore
04.2018 - 03.2019
- Gathered customer requirements and provided technical advice on product features.
- Researched potential clients, developed sales strategies and maintained relationships with existing customers.
- Conducted product demonstrations to promote company offerings.
- Collaborated with internal teams such as engineering, support and marketing to ensure customer satisfaction.
- Performed complex troubleshooting tasks related to integrations
SOFTWARE ENGINEERING SENIOR ANALYST
Accenture
04.2014 - 04.2016
- Implemented automations for the tech support team to reduce manual dependency on regular activities
- Debugging core upgrade logs for failure and risks
- Responsible to successfully deliver major R2 release of Endur for Shell
SOFTWARE ENGINEERING ANALYST
Accenture
10.2012 - 03.2014
- Responsible for creating and updating grid design plan for various testing requirements
- Subject matter expert for debugging custom-core DB issues
- Delivered critical setups for production, development and testing Endur environments
ASSOCIATE SOFTWARE ENGINEER
Accenture
08.2011 - 09.2012
- Provided critical production support in Endur trading environment
- Performed production health checks to validate system stability
- Worked on end of day trading activities for crude oil deal bookings
Education
MBA - Marketing
CHRIST (DEEMED TO BE UNIVERSITY)
Bangalore03-2018
Bachelor of Engineering - Computer Technology
Yeshwantrao Chavan College of Engineering
Nagpur05-2011
Skills
- Program Management
- Project Management
- Stakeholder Management
- Conflict Resolution
- Risk Management
- Technical Scoping
- Project Planning
- Resource Management
- Requirements Analysis
- Training and Mentoring
- Business Development
- Scrum
- Kanban
Certification
- PMP (Pursuing)
- Agile Testing
Timeline
SENIOR TECHNICAL PROGRAM MANAGER
UrbanPiper
04.2022 - Current
TECHNICAL PROGRAM MANAGER
UrbanPiper
04.2019 - 03.2022
Technical Sales Consultant
ShadowfaxDunzoUrbanPiper
04.2018 - 03.2019
SOFTWARE ENGINEERING SENIOR ANALYST
Accenture
04.2014 - 04.2016
SOFTWARE ENGINEERING ANALYST
Accenture
10.2012 - 03.2014
ASSOCIATE SOFTWARE ENGINEER
Accenture
08.2011 - 09.2012
MBA - Marketing
CHRIST (DEEMED TO BE UNIVERSITY)
Bachelor of Engineering - Computer Technology
Yeshwantrao Chavan College of Engineering
- PMP (Pursuing)
- Agile Testing
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