

Dynamic HR professional with over 12 years of experience in developing and implementing effective HR policies, systems, and practices that enhance centralized HR operations while aligning with overall business objectives. Proven track record in fostering strong relationships with diverse stakeholders, including vendors, consultants, and government authorities, within cross-cultural environments. Expertise in managing payroll, compliance, onboarding, audits, and operational matters, with a strong focus on HR business partnering and communication across all organizational levels. Proficient in utilizing various HR software solutions, including PeopleSoft, Keka HR, HROne, HRIMS, and ServiceNow, to drive efficiency and effectiveness in HR operations.
Employee Relations & Engagement - Act as the primary point of contact for employee relations, including grievance handling, conflict resolution, disciplinary actions, and investigations. Conduct regular employee connect sessions, engagement initiatives, and feedback forums to improve morale, productivity, and retention. Drive reward and recognition programs aligned with organizational values.
HR Operations & Compliance - Oversee end-to-end HR operations including onboarding, background verification, documentation, HRIS updates, and exit management.
Maintain and update HR policies, SOPs, and employee handbooks; ensure consistent implementation across business units. Ensure strict adherence to internal processes and statutory requirements.
Compensation & Benefits Administration - Support annual compensation review cycles, salary benchmarking, and internal parity analysis.
Manage leave administration, attendance systems, and monthly payroll coordination with the finance team.
Generate HR dashboards, MIS reports, and analytics to enable data-driven decision-making.
Employee Lifecycle Management - Manage the entire employee lifecycle including onboarding, induction, confirmations, transfers, promotions, and separations.
Conduct exit interviews and develop retention action plans based on insights and trends.
Maintain accurate and confidential employee records with high data integrity.
HR Operations Excellence - Serve as an HR operations specialist with expertise in employee relations, payroll, compliance, and labor laws.
Ensure effective implementation of Indian labor laws and statutory regulations.
Continuously streamline HR processes to enhance employee satisfaction and organizational efficiency.
Legal & Statutory Compliance - Compliance with statutory requirements including: Provident Fund (PF), ESIC, Minimum Wages, Bonus Act, Gratuity, Maternity Act, POSH, Return of Wages and other establishment compliances. Handle internal and external audits, legal notices, and statutory inspections. Coordinate responses to legal notices and represent the organization in court proceedings when required.
Vendor & Stakeholder Management - Coordinate with Finance, insurance companies, and TPAs for Mediclaim (GMC) and Group Term Life (GTL) policies.
Manage policy renewals, market benchmarking, and vendor negotiations.
Ensure timely resolution of employee insurance-related queries with minimal turnaround time.
Performance Management & Capability Building - Lead annual and mid-year performance appraisal cycles. Coach managers on goal setting, performance feedback, and employee development planning. Support capability-building initiatives aligned with business objectives.
Software Package: MS Office (Excel)
HRIMS, Visual Payroll, Keka, People Soft, HROne ATS, Workday, Service Now
Human resources operations
Policy enforcement
Employee onboarding
Payroll administration
Employee relations
HR policies and procedures
Legal compliance
HR analytics
Payroll coordination
Talent management
Benefits and compensation management
Compliance
Workforce improvements
Labor law compliance
Grievance handling and redressal
HRIS management
Policy making and enforcement
Human resource management software HRMS