Prabhat Mishra
Azamgarh
Summary
Results-driven relationship manager with a strong focus on customer relationship management and team collaboration. Skilled in active listening and effective communication, successfully enhancing client satisfaction and loyalty through problem resolution and long-term relationship building.
Overview
1
1
year of professional experience
Work History
Relationship Manager
HDFC BANK
Faridabad
02.2025 - Current
- Managed customer relationships to enhance satisfaction and loyalty.
- Collaborated with teams to promote financial products and services.
- Trained new staff on customer service protocols and best practices.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication, and dynamic interpersonal skills.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
Education
Post Graduation in Banking And Diploma - Banking And Finance
Manipal Institute of Banking
Bangalore 06-2025
Bachelor of Science - Computer Science
Vellore Institute of Technology
Bhopal, MP08-2024
Skills
- Customer relationship management
- Active listening
- Effective communication
- Time management
- Sales reporting
- CRM proficiency
- Asset management
- Team leadership
- Effective customer communication
- Banking
Languages
English
Advanced (C1)
C1
Affiliations
Cricket.
Timeline
Relationship Manager
HDFC BANK
02.2025 - Current
Post Graduation in Banking And Diploma - Banking And Finance
Manipal Institute of Banking
Bachelor of Science - Computer Science
Vellore Institute of Technology