Ms Office
Prabhjot Virk
Sales Executive
H No 310 Popra Road Mohammad Khera Jind Haryana
Summary
Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Gold Appraiser
IIFL FINANCE LTD
ASSANDH
10.2022 - Current
- Evaluated gold items such as gold coins, scrap gold, gold bars and bullion.
- Developed marketing strategies to attract business to store by advertising on social media platforms and placing ads in local newspapers.
- Maintained detailed transaction records to assist with day-to-day inventory management and provide insights on customer value and trends.
Customer Relationship Manager
Manthan Financial Services
Gurugram
10.2020 - 07.2022
- Liaised between customers and organization with particular focus on working with sales department.
- Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
- Educated customers about Loans options and processed purchases.
Sales Representative
Eakansh Automobile Pvt Ltd
Kaithal
08.2019 - 08.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
MBA - Sales, Merchandising, And Marketing
Bachelor of Commerce - Sales, Merchandising, And Marketing
Skills
- Lead prospecting
Software
MS Word
Tally ERP
MS Powerpoint
Internet Browser
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Punjabi
Advanced (C1)
Interests
Stock Market
Company Analysis
Marketing
Sports
Family Details
Father :- Malak Singh
Mother :- Simarjeet Kaur
Sister :- Anmol Kaur
Timeline
Gold Appraiser - IIFL FINANCE LTD
10.2022 - Current
Customer Relationship Manager - Manthan Financial Services
10.2020 - 07.2022
Sales Representative - Eakansh Automobile Pvt Ltd
08.2019 - 08.2020
Lovely Professional University (Distance Education - MBA, Sales, Merchandising, And Marketing
Kurukshetra University - Bachelor of Commerce, Sales, Merchandising, And Marketing
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