VASUMALLI RAJESH
C/O Vasumalli Koteswarao ,5-25-33-4 Ikyanagar,near Church ,chirala
Summary
At Manappuram Gold Loan, I leveraged my expertise in customer service and reliability to enhance service quality, significantly boosting customer satisfaction. As a Branch Manager and Gold Appraiser, I led teams to exceed performance goals and mentored junior appraisers, ensuring professional ethics and consistent evaluation methods.
Overview
3
3
years of professional experience
Work History
Gold Appraiser
Manappuram Gold Loan
10.2023 - Current
- Conducted regular inventory audits to maintain control over valuable assets and prevent theft or loss.
- Collaborated with fellow appraisers to ensure consistent evaluation methods across the team.
- Mentored junior appraisers on proper procedures and methods, ensuring consistency within the organization''s standards of excellence.
Branch Manager
Manappuram Gold Loan
04.2022 - 09.2023
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Examined customer loan applications for loan approvals and denials.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
Branch Manager
Manappuram Gold Loan
08.2021 - 04.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Education
B.sc -
PNCA Degree college
Singarayakonda 01.2016
Intermediate -
MNM Junior college
01.2013
10th class -
RATNAM E.M high school
01.2011
Skills
- Customer Service
- Reliability
- Professional ethics
- Time management abilities
Personal Information
- Date of Birth: 10/30/95
- Gender: male
- Nationality: Indian
Timeline
Gold Appraiser
Manappuram Gold Loan
10.2023 - Current
Branch Manager
Manappuram Gold Loan
04.2022 - 09.2023
Branch Manager
Manappuram Gold Loan
08.2021 - 04.2022
Intermediate -
MNM Junior college
B.sc -
PNCA Degree college
10th class -
RATNAM E.M high school
Similar Profiles
SAURABH NANDISAURABH NANDI
Sales Officer at Manappuram Gold LoanSales Officer at Manappuram Gold Loan
Amit TiwariAmit Tiwari
Territory Business Manager at Rupeek Gold LoanTerritory Business Manager at Rupeek Gold Loan
Rebecca FloresRebecca Flores
Mortgage Loan Funder at Gold Financial Services/AmCap Home Loans/Mortgage Loan FunderMortgage Loan Funder at Gold Financial Services/AmCap Home Loans/Mortgage Loan Funder
Avanthi RollaAvanthi Rolla
Hospital Manager at Amaravathi Institute of Medical SciencesHospital Manager at Amaravathi Institute of Medical Sciences
Suresh ChirumalaSuresh Chirumala
Site Engineer at MNR Contract worksSite Engineer at MNR Contract works