Prabhu Ranjan Sengupta
Senior Product Manager
Hyderabad
Summary
A techno-savvy professional with a demonstrated history of
leveraging aptitude and analytical skills to deliver customer centric products. With over six and half years of experience in
the IT industry, he has managed time sensitive and critical features keeping multiple stakeholder's aligned. He is initiative taking, purposeful and a collaborator.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Senior Product Manager
Zenoti
Hyderabad
01.2022 - 05.2023
- Owned initiative of supporting payment requirements for Fitness and Medi spa businesses resulting in increase of TAM by > 50%
- Designed and delivered support for booth renters to tackle competitors and acquire new salon customers
- Improved supportability by establishing patterns in the escalation tickets and driving root cause analysis to reduce incoming tickets by >40%
Product Manager
Zenoti
Hyderabad
03.2019 - 12.2021
- Owned multiple facets of core payments, including API integration with payment processor, onboarding, reporting, dispute management, and card migration
- Drove a complete end-to-end beta launch of a new processor in the market of the US and AU, analyzed the user feedback, and eventually a successful GA crossing over $100M transaction value in 15 months
Associate Software Engineer
Rage Frameworks Inc
Pune
06.2016 - 05.2017
- Automated the process of on-boarding of new clients and renewals
- Ideated and incorporated 2 new features to the product Incorporated concepts of behavioral design on the product UI
Programmer Analyst
Cognizant Technology Solutions
Pune
09.2014 - 04.2016
- Developed a user-friendly web application for performance analysis
- Formulated a one tap solution for all the report generation
- Designed a dashboard to represent the reports
Education
MBA - Marketing and Analytics
Indian Institute of Management
Trichy 06.2017 - 02.2019
Bachelor of Science - CSE
Raj Kumar Goel Institute of Technology
Ghaziabad 08.2010 - 05.2014
Skills
Product Management
Timeline
Senior Product Manager
Zenoti
01.2022 - 05.2023
Product Manager
Zenoti
03.2019 - 12.2021
MBA - Marketing and Analytics
Indian Institute of Management
06.2017 - 02.2019
Associate Software Engineer
Rage Frameworks Inc
06.2016 - 05.2017
Programmer Analyst
Cognizant Technology Solutions
09.2014 - 04.2016
Bachelor of Science - CSE
Raj Kumar Goel Institute of Technology
08.2010 - 05.2014
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