Prachi Sharma

• Worked on 2 processes as part of digital transformation of Europe based credit rating agency
• Performed process assessments for analyzing feasibility of potential RPA solutions. Recommended solution with potential benefit of 8 FTEs
• Prepared solution design and detailed requirement documents for automating business processes
• Coordinated with development team of 6 members for solution delivery

Product: Shnipp - E-commerce marketplace application for business vendors and users in Europe and North America

• Gathered requirements and documented epics and user stories on Jira
• Worked with Founder on designing solution architecture to leverage AWS' suite of microservice offerings for code optimization and faster delivery
• Developed prototypes on Figma for user interface which included processes like - user onboarding, product browsing, product placement, order creation, checkout and payments
• Created, prioritized and tracked 400+ features and bugs
• Led Scrum meetings for software development team of 6 frontend and backend developers
• Worked on application testing and ensuring end-to-end seamless user flow

• Achieved 30% savings towards client's office & workspace products costs using spend analysis
• Created a preferred list of suppliers to optimize client's tail-spend towards facilities & maintenance
• Assisted Marketing Category Advisory Group with RFP process for marketing category procurements

Product: Izo Private Cloud - In-house product venture by Tata Communications for cloud provisioning and infrastructure management for enterprise customers
Backend: Java, Python
Frontend: AngularJS, HTML, CSS
Database: MySQL

• Developed auto-scaling framework for automatic load balancing of server farm. This reduced average provisioning time from 4 hours to 2.67 minutes (~98% reduction)
• Led team of 5 developers to develop cloud-based object storage interface for handling storage data of 200+ customers across geographies
• Implemented Pay per Use feature for cloud storage and integrated it with billing and reporting module

Product: Internal Systems 2.0 - IT Services Management (ITSM) Tool owned by Tata Communications

• Developed UI and APIs for Automation Framework designed for automating routine tasks performed by operations team. Reduced average lead time for provisioning by 8 days
• Developed UI for User Management module for managing 10000+ users
• Developed UI and APIs for Order Management module. This involved sub-processes like - Customer onboarding, Customer Engagement Mapping, Order Creation, Order-Project Mapping and Project Management