Playing cricket
Pradeep Singh
Hathras,Uttar Pradesh
Summary
Driven Area Head with 6+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance.
Build and strengthen agra,hathras,mathura,aligarh & firozabad-area customer relationships to effectively promote and sell goverments projects,aeps,dmt,irctc,loans,casa,mpos,insurance etc. Encouraging and upbeat leader with sound judgment, decisive nature and problem-solving abilities to handle any business need. Results-driven, competitive and focused on continuous operational improvement to continuously enhance sales and revenue development.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Area Head
HDFC Bank
Hathras & Aligarh, Uttar Pradesh
07.2022 - Current
- Training hdfc bank bc portal to hdfc bank BC and providing them complete information about aeps, dmt, bank account opening, loan lead etc.
- Submitted loan applications to underwriter for verification and recommendation
- Implemented service improvements to enhance sales cycle
- Maintained friendly and professional customer interactions
- Complied with regulatory guidelines and requirements
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Visiting HDFC bc centre to monitor for their working process
- Handled 100+ calls per day to address customer inquiries and concerns
Area Sales Officer
Instantpay Ind Ltd ( Aeps,dmt,irctc,prepaid Card )
Agra Zone ( Hathras,Mathura,Agra,Firozabad ), Uttar Pradesh
02.2022 - 07.2022
- On-boarding new distributors and retailers and training them on the Instantpay portal
- To trained Retailer and Distributor about aeps, irctc, dmt, prepaid card, loan lead etc. all the services and commission
- Providing retailers and distributors with complete information about Aadhaar based payment system, IRCTC commission, DMT, prepaid cards, entry of loan leads etc.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota
- Set and achieved sales targets for Agra region
- Introduced new products to meet customer demand and increase profits
- Analyzed sales data and kept up to date with market trends
District Manager
CSc E-Governance Services India Limited
Hathras, Uttar Pradesh
04.2019 - 12.2021
- Generated financial and operational reports to assist management with business strategy
- Providing reports of government projects running through csc centers to government officials every month
- Timely completion of all government projects by coordinating with government officials
- Coordinated with other district managers to actualize performance improvement strategies
- Coordinating with District VLEs to motivate them for B2C & G2C Services
- Organizing training at district,Tehsil and Block Level and educating VLEs about B2C & G2C Services
- Visiting Csc Kendras to monitor for their working process
- Providing weekly/monthly report to Company
- Generating more business for the company
Block Executive
Vakrangee Limited
Hathras, Uttar Pradesh
12.2017 - 03.2019
- Handled 50+ calls per day to address customer inquiries and concerns
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Increased customer satisfaction by resolving issues
- Coordinating with Block level VLEs to motivate them for B2C & G2C Services
- Creating new retailers and training them for irctc, insurance, aeps, dmt etc.
Education
Master Of Business Administration - Finance & Marketing
Shubharthi University
Meerut 10.2021 - Current
Bachelor Of Arts -
Anandi Devi Institute of Higher Education ,agra University
Agra 07.2013 - 08.2016
12th - Pcm
Bhuri Devi Inter Collage ,Up Board
Hathras 07.2010 - 05.2012
10th - PCM
Rajpal Singh Umv Kapasiya ,Up Board
Hathras 07.2009 - 05.2010
Skills
Territory Management
Certification
[ CCC ], [ NIELIT ] - [ 6 Months ]
Interests
Timeline
Area Head
HDFC Bank
07.2022 - Current
Area Sales Officer
Instantpay Ind Ltd ( Aeps,dmt,irctc,prepaid Card )
02.2022 - 07.2022
Master Of Business Administration - Finance & Marketing
Shubharthi University
10.2021 - Current
Post Graduate Diploma in Computer Application
01-2020
District Manager
CSc E-Governance Services India Limited
04.2019 - 12.2021
Business Correspondents / Facilitators ( INDIAN INSTITUTE OF BANKING & FINANCE )
03-2019
Block Executive
Vakrangee Limited
12.2017 - 03.2019
EA SUPERVISOR ( NSEIT )
02-2016
[ CCC ], [ NIELIT ] - [ 6 Months ]
11-2014
Bachelor Of Arts -
Anandi Devi Institute of Higher Education ,agra University
07.2013 - 08.2016
12th - Pcm
Bhuri Devi Inter Collage ,Up Board
07.2010 - 05.2012
10th - PCM
Rajpal Singh Umv Kapasiya ,Up Board
07.2009 - 05.2010
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