Summary
Overview
Work History
Education
Skills
Certification
Highest Career Level
Awards
Projects
Eligible To Work In
Personal Information
Industries Covered
Websites
Work Preference
Languages
Software
Interests
Accomplishments
Work Availability
Affiliations
Timeline
Pradip Kumar Bhattacharjee

Pradip Kumar Bhattacharjee

Bengaluru
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Dynamic Senior Technical Writer with expertise in content creation and document management at Wissen Infotech. Proven ability to enhance quality assurance processes, and client communication. Skilled in HTML coding and cross-functional coordination, delivering impactful documentation that meets client needs and exceeds expectations. Committed to continuous improvement and audience adaptation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Technical Writer

Wissen Infotech
Bengaluru
09.2024 - 04.2025
  • A Technical Writer in IT and the basic work includes checking the Content for Grammatical Errors, Modifying the Content accordingly as per set guidelines and internal documentation (GAP Reports).
  • The job profile also involved coordinating with tower leads for updates on Work Status Documents & Powerpoint Presentations for the Client's consumption.

Documentation Analyst (Global Job Title - Technical Writer)

Conduent
Bengaluru
04.2018 - 08.2024
  • Was a Technical Writer in DDLC (Document Development Life Cycle) process mainly dealing with Health and Welfare, Direct Benefits and Direct Contribution Genres for Clients on a daily basis
  • Basic work included Checking the Content for Grammatical Errors, Modifying the Content accordingly as per set guidelines (followed AP Style Guide/later shifted to Microsoft Manual Of Style), Knowledge Document Content Creation as per the Client's requirement and checking for HTML coding (Hidden Content Issues, Twisty Indentation and Content Alignment Issues)
  • Coordination with Content Managers and Document Authors was done as per the requirement
  • Document creation and publishing on the Knowledge Management tool was a part of the job

Media Monitoring Consultant

Genpact (Tekshapers (Payroll Company))
Bengaluru
02.2016 - 04.2018
  • The job profile curating Content From Sources
  • Translation of collected content to US English from Latin American Spanish and Portuguese languages (Top tier searches were also done inclusive of Bloomberg, The Wall Street Journal, Reuters and The Associated Press for Latin American region for Client related news)
  • Content sanitization/Creation as well as modification after translation and report creation in MS word document
  • Send the report to the client and its partners which involved the PR Agencies of Latin America at EOD (5:30 P.M
  • IST)
  • Had to wait for client approval
  • Also, coordinating with the client regarding changes in the report was part of the job

Content Writer

e-Market Web Technologies Pvt. Ltd
Bengaluru
05.2015 - 01.2016
  • The job profile involved Content Creation understanding the Client's needs by being on call with the client/coordination over mails
  • Worked in sync with the website designing team to get the content placed appropriately on the webpages for the client websites that were being designed by the organization

Education

MS/M.Sc - Mass Communication

Bangalore University, Bengaluru, Karnataka
06-2016

B.A - Journalism, English, Psychology

Bangalore University, Bengaluru, Karnataka
06-2012

Skills

  • Content creation
  • Document management
  • HTML coding
  • AP style writing
  • Knowledge management
  • Research skills
  • Client communication
  • Technical documentation
  • Editing and proofreading
  • Cross-functional coordination
  • Continuous improvement mindset
  • Content strategy development
  • Quality assurance processes
  • Document repository management
  • Web content management
  • Audience adaptation

Certification

Certificate in IT, NIIT

Highest Career Level

5+ years experience

Awards

  • Client Appreciation on First Project, 06/01/15, Appreciation from Client at Webazaar for my work.
  • Praise from CEO on New Product Launch, 08/01/15, Appreciation from the CEO on New Product Launch at Webazaar.
  • Certificate for Work, 4 Certificates for work from 2016-2018 at Genpact.
  • Honor Roll, 10/01/22, Official Recognition for My Work at Conduent (Q3 of 2022).
  • Appreciation For Work, Timely appreciation for work from Manager and Teammates (2018-2024).
  • Appreciation For Work, 2024, Appreciation for work from an AVP and the Client.

Projects

Delta Airlines - 3333 Days, Harris Corporation - 548 Days, Lockheed Martin - 2333 Days, Honeywell - 120 Days, Adobe, USAA, Federal Mogul, Wood PLC - 150 Days

Eligible To Work In

India

Personal Information

  • Total experience: 9+ years
  • Date of birth: 11/18/1989

Industries Covered

  • Client relationship management
  • KPO
  • Research
  • Analytics
  • Other

Websites

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Languages

Bengali
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Software

Copilot

MS Office Suite

Chat GPT

Fireflies

Interests

Acting

Singing

Accomplishments

Succesfully helped in Initial Client Transition Phase though my work.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • NIIT
  • Bangalore University

Timeline

Senior Technical Writer - Wissen Infotech
09.2024 - 04.2025
Documentation Analyst (Global Job Title - Technical Writer) - Conduent
04.2018 - 08.2024
Media Monitoring Consultant - Genpact (Tekshapers (Payroll Company))
02.2016 - 04.2018
Content Writer - e-Market Web Technologies Pvt. Ltd
05.2015 - 01.2016
Bangalore University - MS/M.Sc, Mass Communication
Bangalore University - B.A, Journalism, English, Psychology

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Pradip Kumar Bhattacharjee