Pradnya Pinto
Banking And Finance
Summary
Dynamic and results-driven professional with extensive experience in branch banking, service relationship management, and regulatory compliance. Proven track record of successfully managing diverse teams, implementing strategic initiatives, and enhancing overall customer satisfaction. Possesses a comprehensive understanding of banking operations, financial products, and regulatory frameworks.
Overview
23
23
years of professional experience
Work History
Chief Manager
National Stock Exchange Ltd
09.2022 - Current
- Maintained strong relationships with SEBI facilitating open communication channels for addressing concerns or inquiries promptly.
- Collaborated with legal department to interpret complex regulations, developing clear policies and procedures for organizational adherence.
- Streamlined regulatory compliance processes by implementing efficient monitoring and tracking systems.
- Implemented automated solutions to streamline reporting processes, enhancing data accuracy and reducing manual workload for staff members.
- Developed and executed targeted training programs for Brokers and Employees, increasing awareness of regulatory requirements and fostering a culture of compliance.
AVP - Client Servicing
Credit Suisse Services India Pvt Ltd
12.2021 - 09.2022
AVP - Client Servicing
IIFL Asset &Wealth Management
05.2015 - 11.2021
Service - Relationship Manager
Kotak Wealth Management
04.2013 - 05.2015
Service Manager - Branch Banking
Kotak Mahindra Bank Ltd
02.2011 - 03.2013
Personal Banker Authorizer
HDFC Bank Ltd
02.2008 - 02.2011
Senior Officer- Retail Liabilities Group
ICICI Bank Ltd
02.2005 - 02.2008
Customer Finance Advisor - Billing Department
3 Global Services (India) Pvt Ltd
06.2003 - 02.2005
Graduate Trainee - Retail Branch Banking
Centurion Bank Ltd
06.2001 - 06.2003
Education
MBA (Finance) -
Mumbai University
B.COM. - undefined
Mumbai University
H.S.C. - undefined
Mumbai University
S.S.C. - undefined
Mumbai Board
Skills
Compliance Monitoring
undefinedCertifications Trainings
- NISM - Portfolio Management Services Distribution XXI-A
- NISM - Mutual Fund Distribution VA
Accomplishments
- Nominated for National level "Service Excellence Award" in March 2011 for averting three consecutive frauds in a month.
- Nominated by the Nodal Officer to interact with RBI Auditor for ISO 10002 certification in "Complaints Management" for the bank as well as in Wealth Management.
- Star Award for the month of May 2010 received from HR Head
- Service Excellence award received from the Regional head in the year 2009
- Our branch was rated No.3 across PAN India in Service Quality Audit, conducted in May 2009.
- Consistent Merit Awards "Best Personal Banker Authorizer" in our cluster in addition to several 'Excellence at Work' monthly awards.
- Ranked among Top 10 in "Gold Sale at Regional Level".
- FIVE S Champion & Level III Champion for Powai Branch. Have attended formal training from OEG Group.
Valid Visa
USA B1, valid up to Aug 2023
Career Outlook
A professional seeking a challenging assignment with any good organization whereby I can share my experience & contribute my best productivity which will help the organization to achieve its mission & gain leadership in the respective industry.
Personal Information
- Date of Birth: 12/12/80
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Chief Manager
National Stock Exchange Ltd
09.2022 - Current
AVP - Client Servicing
Credit Suisse Services India Pvt Ltd
12.2021 - 09.2022
AVP - Client Servicing
IIFL Asset &Wealth Management
05.2015 - 11.2021
Service - Relationship Manager
Kotak Wealth Management
04.2013 - 05.2015
Service Manager - Branch Banking
Kotak Mahindra Bank Ltd
02.2011 - 03.2013
Personal Banker Authorizer
HDFC Bank Ltd
02.2008 - 02.2011
Senior Officer- Retail Liabilities Group
ICICI Bank Ltd
02.2005 - 02.2008
Customer Finance Advisor - Billing Department
3 Global Services (India) Pvt Ltd
06.2003 - 02.2005
Graduate Trainee - Retail Branch Banking
Centurion Bank Ltd
06.2001 - 06.2003
MBA (Finance) -
Mumbai University
B.COM. - undefined
Mumbai University
H.S.C. - undefined
Mumbai University
S.S.C. - undefined
Mumbai Board
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