Summary
Overview
Work History
Education
Skills
Projects
High Performance Network - HYD Controllership L&D
Certification
Timeline
Generic
Pradripta Chowdhury

Pradripta Chowdhury

Hyderabad

Summary

Program Manager with over 6 years of experience in driving productivity and ensuring efficient task completion. Expertise in strategic planning, risk management and effective stakeholder communication. Proven ability to lead teams, solve problems, and adapt to changing environments to deliver projects on time and achieve objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Manager - Controllership Relay

Amazon
Hyderabad
03.2022 - Current
  • Managed Relay India and Canada 3P carrier payments charter, handling payment of 1,800 Cr INR and 120 MM CAD per annum.
  • Co-ordinated with stakeholders, such as Procurement, Accounts Payable, Tax, Finance, Tech, Program and Product to support business demands and projects for defect reduction.
  • Designed and implemented robust quality controls for invoicing, leading to a substantial decrease in disputes, and improving payment accuracy by 12 percent.
  • Collaborated with teams to launch businesses like Amazon Freight and PFDL for Amazon India Relay.
  • Created detailed project plans, including timelines, milestones, resource allocations and risk management plans.
  • Led Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) for each charter, showcasing key updates, major launches and strategic insights to drive informed decision-making and continuous improvement.
  • https://relay.amazon.com/
  • Reporting Manager: cpeyyala@amazon.com

Authentication Specialist, Product Quality Operations

Amazon
Chennai
10.2021 - 03.2022
  • Investigate suspicious activities and behaviors that could pose a risk to Amazon or customers in the global market.
  • Identify known fraud patterns, discover new modus operandi trends, and take actions to minimize risks.
  • Assisted in troubleshooting and resolving safety, service and operational issues.
  • Reporting manager: rkhaja@amazon.com.

Selling Partner Support - SPS Operations

Amazon
Chennai
02.2019 - 10.2021
  • Provided accurate and prompt operational support to the vendors across the US, CA, and MX marketplace.
  • Identified and implemented process improvements and developed team efficiency.
  • Developed and maintained key process performance metrics, creating real-time reports to enable the team to address queries efficiently and effectively.
  • Reporting Manager: kanakara@amazon.com.

Education

B- TECH - ELECTRONICS AND COMMUNICATION ENGINEERING

Meghnad Saha Institute of Technology
Kolkata
06.2018

Skills

  • SQL
  • Excel
  • QuickSight
  • Power BI
  • Data Analysis
  • Dive Deep
  • Project management
  • Process improvement
  • Stakeholder communications
  • Strategic planning
  • Risk management
  • Business reviews
  • Financial reporting
  • Fraud detection
  • Operations management

Projects

1. Identification of Defects: Developed ETL queries using SQL to automate manual defect identification tasks, resulting in a 50% reduction in man-hours

2. Dashboard: Created a comprehensive payment dashboard in Quicksight and Power BI to track manifest accuracy, categorize defects and identify outliers on a weekly basis, providing valuable insights for all stakeholders and enabling data-driven decision-making

3. Overpayment Avoidance: Mitigated overpayments to vendors caused by upstream defects and processed credit notes to reconcile the Month End Closure, totaling 5 million INR across 11 vendors in the India region

4. Led a tax reconciliation project to address vendor-reported GST discrepancies leading to 3 million INR and incorrect filings under different GST numbers

High Performance Network - HYD Controllership L&D

Part of Learning and Development team which is a major High Performance Network (HPN) of Hyderabad Controllership team responsible for driving knowledge management and capability building for Hyderabad Controllership team through development of interactive training content and facilitation of comprehensive technical and soft-skill development sessions by calling professionals from reputed organizations.

Certification

  • Perusing PMP certification

Timeline

Program Manager - Controllership Relay

Amazon
03.2022 - Current

Authentication Specialist, Product Quality Operations

Amazon
10.2021 - 03.2022

Selling Partner Support - SPS Operations

Amazon
02.2019 - 10.2021

B- TECH - ELECTRONICS AND COMMUNICATION ENGINEERING

Meghnad Saha Institute of Technology
Pradripta Chowdhury