Program Manager with over 6 years of experience in driving productivity and ensuring efficient task completion. Expertise in strategic planning, risk management and effective stakeholder communication. Proven ability to lead teams, solve problems, and adapt to changing environments to deliver projects on time and achieve objectives.
1. Identification of Defects: Developed ETL queries using SQL to automate manual defect identification tasks, resulting in a 50% reduction in man-hours
2. Dashboard: Created a comprehensive payment dashboard in Quicksight and Power BI to track manifest accuracy, categorize defects and identify outliers on a weekly basis, providing valuable insights for all stakeholders and enabling data-driven decision-making
3. Overpayment Avoidance: Mitigated overpayments to vendors caused by upstream defects and processed credit notes to reconcile the Month End Closure, totaling 5 million INR across 11 vendors in the India region
4. Led a tax reconciliation project to address vendor-reported GST discrepancies leading to 3 million INR and incorrect filings under different GST numbers
Part of Learning and Development team which is a major High Performance Network (HPN) of Hyderabad Controllership team responsible for driving knowledge management and capability building for Hyderabad Controllership team through development of interactive training content and facilitation of comprehensive technical and soft-skill development sessions by calling professionals from reputed organizations.