Summary
Overview
Work History
Education
Skills
Extramural Engagements
Personal Information
Accomplishments
Software
Certification
Timeline
Generic
Pradyumna Shandilya

Pradyumna Shandilya

Fincrime Analyst(Core)
Bangalore

Summary

Results-driven professional with nearly 5 years of experience in Compliance Management, Client Servicing, Operations Management, Team Management, and Query Resolution. Skilled in delivering breakthrough business results through operational excellence initiatives like Six Sigma and change realization. Proficient in embedding compliance risk framework by implementing regulatory guidelines and assessing controls to determine regulatory risk levels. Resourceful in monitoring processes, identifying improvement areas, and implementing measures to maximize customer satisfaction. Known for achieving substantial cost savings through efficient resource allocation and enhancing work efficiency and productivity. Expertise in conducting internal process audits and reviews to ensure strict adherence to process parameters and defined guidelines. Excellent communicator with exceptional interpersonal and problem-solving skills and a flexible attitude.

Overview

9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
3
3
Languages

Work History

Fincrime Analyst

Revolut India Operations Pvt Ltd
08.2022 - Current
  • Directed activities to ensure timely and cost-effective target completion.
  • Designed and implemented systems, processes, and procedures to ensure smooth operations.
  • Established service standards and guidelines to benchmark excellent service delivery.
  • Enhanced operational effectiveness by developing systems that align with cost, time, and quality goals.
  • Contributed to the formulation of operational guidelines.
  • Directed handling of high-risk cases related to PEP, sanctions, and ML/TF.
  • Managed L3 queues involving high-risk users.

Transaction Risk Investigator

Amazon Development Center
07.2020 - 07.2022
  • Led operations to achieve targets within time and cost constraints.
  • Designing and implementing systems, processes and procedures to facilitate smooth functioning of overall operations and enhance operational efficiency
  • Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation
  • Developing & streamlining systems with proven capability in enhancing operational effectiveness & meeting operational goals within cost, time & quality parameters
  • Reviewing overall functioning of the processes, recognizing improvement areas and implementing adequate measures to maximize customer satisfaction level
  • Managing the overall functioning of processes, identified improvement areas and ensuring adequate measures to maximize customer satisfaction level
  • Leading the team and monitoring the transactions to ensure adherence to the regulatory restrictions and prudential norms
  • Monitoring overall functioning of the processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level

Management Trainee

Power Control Switchgear Pvt Ltd
01.2016 - 02.2018
  • Received training & performed assigned duties in several departments such as credit, customer relations, accounting and sales
  • Worked with experienced employees to acquire knowledge of methods, procedures and standards required to perform departmental duties

Education

Training in Communication Skills - undefined

Toast Master's International
01.2012 - 04.2013

Master Of Business Administration - Human Resource

Srinivas Institute of Management Studies
Mangalore
06.2020

Bachelor In Business Management - Human Resources Management

Surana College
Bangalore
11.2016

Skills

Compliance Management

Extramural Engagements

  • Boys Scouts, Auden Institute, 2006 - 2010
  • NCC B Certificate, Surana College, 2011 - 2012
  • Training in Communication Skills, Toast Master's International, 2012 - 2013
  • Student Placement Coordinator, Srinivas University

Personal Information

  • Passport Number: Z5896114
  • Passport Date Of Issue: 06/12/22
  • Passport Expiry Date: 06/11/30
  • Date of Birth: 08/22/94

Accomplishments

I have been a top performer and I have received Strong grades in all the quarterly performance reviews

I have contributed for various pilot projects.

Software

Basic SQL

Certification

Basic SQL

Timeline

Basic SQL

12-2022

Fincrime Analyst

Revolut India Operations Pvt Ltd
08.2022 - Current

Transaction Risk Investigator

Amazon Development Center
07.2020 - 07.2022

Management Trainee

Power Control Switchgear Pvt Ltd
01.2016 - 02.2018

Training in Communication Skills - undefined

Toast Master's International
01.2012 - 04.2013

Master Of Business Administration - Human Resource

Srinivas Institute of Management Studies

Bachelor In Business Management - Human Resources Management

Surana College
Pradyumna ShandilyaFincrime Analyst(Core)