Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Hobbies and Interests
Disclaimer
Languages
Accomplishments
Timeline
Generic

Pragati Amarnani

Bangalore

Summary

To pursue a career which helps me learn and be a part of a dynamic organization that gives scope to enhance my knowledge and utilize my skills effectively towards organizational growth and self-betterment.

A passionate and tenacious individual who intends to excel, pioneer and adapt the tools.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Management Analyst

Accenture
Bangalore
09.2022 - Current
  • Analyze performance measures and created reports on key performance indicators related to customer services activities.
  • Collaborate with stakeholders, subject matter experts, client teams and other functional teams globally to understand business problems & conceptualize, design and execute solutions using various data sources and advanced analytics approach.
  • Created multiple PBI reports basis client requirements using various complex DAX Functions.
  • Created Weekly, Monthly and Quarterly business reviews and presented to SDL's on the analysis on SLA & KPI's decided.
  • Converted recurring excel reports to Power BI and saved time and efforts as a whole.

Risk Analyst

Amazon Development Centre Pvt. Ltd
10.2018 - Current
  • Started with basic reviewing of Alexa project, post that started working on Financial, In
  • Worked on creating real time requirements of financial skills income to project revenue
  • Worked on Financial skills SOP and gave improvements ideas to simplify the same
  • Helped in creating an ISP skills revenue dashboard which summarizes the information on real time basis such as ISP overall revenue status, ISP revenue status at skill level and vendor level
  • Awarded as Super Star for performance in terms of productivity and quality
  • Awarded with spot-on awards for taking up ownership for working on various projects.

Education

BBA -

Sindhi College of Commerce
01.2018

HSC -

Central Academy
01.2015

SSC -

Rainbow Public School
01.2013

Skills

  • Tireless, Target-Centric and Result Oriented
  • Adapting expertise with the changing Environment
  • Business Analysis
  • Excellent Communication
  • Power BI dashboards
  • Power Apps
  • Report Preparation
  • Information Gathering
  • MS Excel
  • Data Modeling

Certification

  • Certified in Power BI Course (in 2022)
  • Certified in Automated Financial Accounting from APTECH
  • Certified in Smart Professional MIS
  • Certified in Retail Analytics elective course by Tata Consultancy Services
  • Certified in BEC preliminary from Cambridge University

Personal Information

Date of Birth: 07/29/98

Languages

  • English
  • Hindi
  • Sindhi

Hobbies and Interests

  • Long drives and Trekking
  • Reading Books
  • Music
  • Learning new things

Disclaimer

I hereby declare that the above furnished information is true to the best of my knowledge

Languages

Hindi
First Language
English
Proficient (C2)
C2
Sindhi
Upper Intermediate (B2)
B2

Accomplishments

  • At Accenture achieved Mrs Consistent for performing client requirements with complete quality and delivering on time consistently.
  • At Accenture awarded as Start of Business award for playing dual role of client representative and Power BI developer.
  • Awarded with multiple spot on awards for streaming the process and bringing in better changes at Amazon.

Timeline

Service Management Analyst

Accenture
09.2022 - Current

Risk Analyst

Amazon Development Centre Pvt. Ltd
10.2018 - Current

BBA -

Sindhi College of Commerce

HSC -

Central Academy

SSC -

Rainbow Public School

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Pragati Amarnani