Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Personal Information
Timeline
Generic
Pragati Surelia Malhotra

Pragati Surelia Malhotra

Mumbai

Summary

Highly motivated and customer-centric professional with 3 years of extensive experience as Cabin Crew at Indigo Airlines, adept at delivering exceptional inflight services and ensuring passenger satisfaction. Proven ability to manage diverse client needs, resolve issues efficiently, and maintain high standards of service delivery under pressure. Seeking to leverage strong communication, problem-solving, and organizational skills in a challenging Client Deliverables role.

Overview

7
7
years of professional experience

Work History

CRM Manager

Sole Proprietor Company (WFH)
Jaipur
01.2022 - 11.2024

Cabin Crew

IndiGo Airlines
Gurugram, Delhi
08.2019 - 11.2021

Kindergarten Teacher

Kidzee Pre-School
Kolkata
04.2018 - 05.2019

Education

10+2 -

NIOS
01.2016

Skills

  • CRM software management
  • Data analysis
  • Customer segmentation
  • Email marketing
  • Salesforce administration
  • Customer relationship management

Disclaimer

I hereby declared that the above information given by me is true to best of my Knowledge., Mumbai

Languages

  • Hindi
  • English
  • Bengali
  • Marwari

Personal Information

  • Father's Name: Shashikant Surelia
  • Date of Birth: 09/10/99
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

CRM Manager

Sole Proprietor Company (WFH)
01.2022 - 11.2024

Cabin Crew

IndiGo Airlines
08.2019 - 11.2021

Kindergarten Teacher

Kidzee Pre-School
04.2018 - 05.2019

10+2 -

NIOS
Pragati Surelia Malhotra