Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pragya Dutta

Kolkata

Summary

Dynamic Senior Human Resource Associate at Capgemini Technologies India, proficient in onboarding management and HR metrics reporting. Established history of enhancing employee relations and spearheading process improvements. Expertise in regulatory compliance and conflict resolution, facilitating seamless employee experiences while maintaining precise records and aligning with organizational objectives.

Overview

3
3
years of professional experience

Work History

Senior Human Resource Associate

Capgemini India
Kolkata
08.2024 - Current
  • Scheduled interview calls with candidates to streamline recruitment process.
  • Prepared RCA, compensation approvals, and submitted reports on HR metrics.
  • Maintained accurate employee records to ensure compliance and data integrity.
  • Assisted in audits and investigations while staying updated on HR best practices.
  • Managed employment data changes, including reclassifications and personnel administration.
  • Supported development and implementation of HR initiatives and systems.
  • Handled disciplinary and grievance issues effectively to promote workplace harmony.
  • Contributed to business-as-usual activities, focusing on reporting and process improvement.

Executive Assistant

Spects World Pvt Ltd (Himalayan Optical)
Kolkata
12.2023 - 06.2024
  • Managed calendar for director to optimize scheduling and prioritize engagements.
  • Facilitated interdepartmental communication to enhance operational efficiency.
  • Prepared meeting agendas and recorded minutes to ensure accurate documentation.
  • Responded to emails on behalf of director to maintain timely correspondence.
  • Provided comprehensive administrative support, including appointment scheduling and travel management.
  • Conducted store visits and traveled as required to support business operations.
  • Recorded and reported data accurately to inform decision-making processes.
  • Executed additional administrative tasks as assigned, demonstrating flexibility.

Executive

TATA MEDICAL CENTRE
Kolkata
02.2022 - 11.2023
  • Coordinated with hospital departments to facilitate daily patient rounds across all wards.
  • Acted as liaison between patients' relatives and treatment teams to enhance communication.
  • Managed admissions, transfers, and arrangements for deceased COVID patients with CMOH and health secretaries.
  • Addressed queries from patients and relatives to ensure timely responses.
  • Followed up with TPA and insurance teams regarding claims processing.
  • Prepared various reports, including patient round and high due reports, for management review.
  • Set reminders on Google Calendar to track critical activities and notify management.
  • Arranged transportation for internal and external patient transfers based on individual needs.

Education

Master of Science - Master of Health Care Administration

Post Graduate Institute of Hospital Administration
Kolkata
04-2023

Bachelor of Science - Bachelor in Hospital Management

Post Graduate Institute of Hospital Administration
Kolkata
04-2020

Skills

  • Onboarding management
  • POS system proficiency
  • Interpersonal and communication skills
  • HRIS expertise
  • Regulatory compliance
  • Data analysis
  • HR metrics reporting
  • Compensation administration
  • Employee relations
  • Problem solving

Languages

English
First Language
Hindi
Upper Intermediate (B2)
B2
bengali
Upper Intermediate (B2)
B2

Timeline

Senior Human Resource Associate

Capgemini India
08.2024 - Current

Executive Assistant

Spects World Pvt Ltd (Himalayan Optical)
12.2023 - 06.2024

Executive

TATA MEDICAL CENTRE
02.2022 - 11.2023

Master of Science - Master of Health Care Administration

Post Graduate Institute of Hospital Administration

Bachelor of Science - Bachelor in Hospital Management

Post Graduate Institute of Hospital Administration

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Pragya Dutta